ICT Personnel at AT&A Investment Limited

Job Description

• The Information Technology (I.T.) Personnel is responsible for installing and maintaining computer hardware, software and networks of AT&A.
• The I.T. personnel reports to the Group Chief Operating Officer, He/ She manages and provides hardware and software maintenance, recommendations, training and consultations about future planning and development of resources.
• Providing these services in an effective and efficient manner will ensure maximum access to and implementation of technology services and resources in AT&A.

Roles

• Manage information technology and computer systems;
• Plan, organize, direct, control and evaluate the operations of information systems and electronic data processing (EDP);
• Meet with managers to discuss system requirements, specifications, costs and timelines;
• Develop and implement policies and procedures for electronic data processing and computer systems operations and development;
• Train staff about potential uses of existing and new technology;
• Provide individual training and support on request;
• Provide recommendations about accessing information and support
• Hire and manage information systems personnel and contractors to design, develop, implement, operate and administer computer and telecommunications software, networks and information systems;
• Control the computer systems budgets and expenditures;
• Ensure technology is accessible and equipped with current hardware and software main activities;
• Troubleshoot hardware, software and network operating system;
• Maintain current and accurate inventory of technology hardware, software and resources Information Technology;
• Monitor and maintain technology to ensure maximum access main activities;
• Maintain log and/or list of required repairs and maintenance;
• Make recommendations about purchase of technology resources;
• Research current and potential resources and services;
• Provide network accounts and passwords as required;
• Monitor security of all technology;
• Develop data management policies and procedures;
• Ensure you keep management and clients updated on progress;
• Advise staff of security breach and/or change in password or security status;
• Identify and prepare hardware for disposal when appropriate ;
• Perform other related duties as required.

Requirements
Educational:

• This position requires a bachelor's degree from an accredited institution (degree award not less than a second class lower). A professional certification in Information Technology or a master’s degree would serve as an added advantage.

Experience:

• The I.T Personnel will be a seasoned individual with a minimum of 2 – 3 years related experience.

Knowledge:
The Information Technology Personnel must have proficient knowledge in the following areas:

• Computer hardware and software systems and programs;
• Computer networks, network administration and network installation;
• Computer troubleshooting;
• Computer viruses and security;
• E-mail and internet programs.

Skills:

• Management and supervisory;
• Team building ;
• Analytical and problem solving;
• Decision makings;
• Effective verbal/ written, Presentation and Listening communications skills;
• Computer skills including the ability to operate Computerized Accounting, Spreadsheet, Word-processing, Graphics, Website development programs at a highly proficient level.

Key Competencies:

• Excellent organizational skills
• Excellent analytical and problem solving skills
• Understanding of complex information and requirements
• Good prioritization skills and be flexible enough to adapt plans
• Good evaluation skills
• Good communications skills - written and verbal
• Great IT skills combined with a good head for business
• Confidence in decision-making
• A good team-playing mentality
• Good leadership skills
• An ability to work to tight deadlines and within constraints