Senior Technical Advisor (STA) - Provider Behavior Change at Health Communication Capacity Collaborative (HC3)

Reports to: SBC & Innovations Advisor

Summary

• The Senior Technical Advisor for Provider Behavior will serve as the Abuja headquarters technical point person for provider behavior activities.
• He or she will have primary responsibility for day-to-day coordination with state-level Provider Behavior focal persons, service delivery and government partners, the US HQ-based Senior Program Officer-Provider Behavior, and the Abuja Breakthrough-ACTION Innovations team.

Specific Duties

• Coordinate and collaborate closely with service delivery partners, government partners, and provider associations.
• Represent BA at government and partner meetings and initiatives involving provider behavior and related issues.
• Provide technical assistance to the state provider behavior focal persons in implementing provider behavior change activities. This may take the form of training, mentorship, supervision visits and the facilitation of weekly coordination calls.
• Review and provide feedback on reports and other deliverables produced by state teams.
• In collaboration with the Senior Program Officer-Provider Behavior at CCP HQ, USAID service delivery partners, and other Breakthrough-ACTION partners and technical team members,
• Identify problems affecting providers’ motivation, opportunity and ability to (a) adhere to service delivery guidelines and (b) provide quality interpersonal community and counseling.
• With the above groups, work closely to identify potential strategies, develop related implementation tools, and monitor activities.
• Participate in weekly planning and monitoring calls.
• Develop systems for using data to inform planning and monitor the quality of implementation.
• Provide proactive program management to ensure timely compliance with project milestones
• Develop, review and approve activity budgets and travel plans and work closely with Abuja and field staff to ensure sound stewardship of project funds and compliance with donor (USAID) regulations.
• Actively seek to learn about best practices in provider behavior change and share learnings with colleagues
• Contribute to activity reports, success stories and annual work plans
• Other duties as necessary

Requirements

• Demonstrated experience and familiarity with service delivery, provider behavior change, and/or social and behavior change activities.
• Strong management and coordination skills
• Master's Degree in a relevant field (Development Studies, Public Health, etc.) and at least 5-7 years of relevant experience; or a Bachelor's degree and at least 8-10 years of experience
• Demonstrated track record in planning and coordinating programs in consultation with government and other partners
• Strong writing, reporting and presentation skills
• Competency in training and institutional capacity-building
• Knowledge of and experience with USAID requirements preferred

Skills:

• Proven teamwork and facilitation skills
• Excellent writing and oral communication skills
• Excellent organizational skills and attention to detail.
• Ability to initiate and implement activities with minimal oversight and supervision.
• Proficiency in MS Office (Word, PowerPoint, Excel, etc)