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  • Posted: Mar 28, 2018
    Deadline: Not specified
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    Established in 2007, Accion Microfinance Bank has a mission, "To economically empower micro-entrepreneurs and low-income earners by providing financial services in a sustainable, ethical and profitable manner.” The bank has an extensive branch network where customers have easy access to various products and services that include savings, loans, micro-i...
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    Merchant Acquisition & Payments Specialist

    • Job Type
    • Qualification
    • Experience 5 years
    • Location Not specified
    • Job Field ICT / Computer 

    Reports to: Head eBusiness

    Summary/Objective

    • The Channel Officer, will be responsible for deployment of POS, MCash, Accion instant Pay channels and collections channels for low cost liability generation for the bank.

    Essential Functions
    Acquisition:

    • Manage the Accion NIP/ POS/MCash product of the bank to ensure liability generation and profitability
    • Constant liaison with IT, NIBSS, Operations and all stakeholders to ensure 99.99% uptime of the Accion NIP Product
    • Manager the web acquisition business of the bank
    • Maintain physical custody of the bank’s POS Terminals and accessories allocated to customers
    • Daily monitoring of Merchant transactions on the CTMS
    • Provision of regular technical training to POS Support Officers
    • Liase with payment terminal service providers (PTSPs) and other support vendors for efficient set-up and support of the bank’s POS
    • Provide MCash/POS product support for both internal and external customers
    • Deployment of other liability generation products available in the industry like Western Union Money Transfer.

    ePayments:

    • Liaise with Branches to secure new remittance and payments Mandates
    • Liaising with Operations Department for the creation of users profiles
    • Training and re-training of end users and Account Officers for marketing and deployment of the ePayments channels
    • Provide first level support to branches
    • Coordinates collection channels like Schools, Public utilities, TV and Other Collections including States & Federal Taxes (IGR/FIRS).

    Qualification and Experience
    Degrees & Education:

    • Bachelor’s degree in Computer Sciences /Engineering or equivalent or specific relevant experience.

    Knowledge & Experience:

    • 5 years of experience in banking system and/or 3 year of experience as Merchant Acquiring Officer.
    • Good Knowledge of ATM, POS, MCash etc
    • Good knowledge of information technology is very important in order to interact with different applications, especially Microsoft tools.

    Key Performance Measures

    • Number of MCash and Web Merchants
    • % of transactions on the ePayments platforms
    • Fee revenue from POS/MCash and ePayments platform
    • % Growth on transaction value and volume
    • % Availability of the ePayments Platforms
    • % of Active POS Terminals.

    Method of Application

    Interested and qualified? Go to ACCION Microfinance Bank on www.accionmfb.com to apply

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