Front Desk Receptionist at Benedetto

We are urgently recruiting for a Front Desk Receptionist to undertake a receptionist and clerical duties at the desk of our client’s entrance into their building.

You will be the face of the company for all visitors and will be responsible for the first impression they make. The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.

The goal is to make guests and visitors feel comfortable and valued while in their premises.

DUTIES AND RESPONSIBILITIES

• Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.).
• Greet and welcome guests.
• Answer questions and address complaints.
• Answer all incoming calls and redirect them or keep messages.
• Receive letters, packages etc. and distribute them.
• Prepare outgoing mail by drafting correspondence, securing parcels.
• Check, sort and forward emails.
• Monitor office supplies and place orders when necessary.
• Keep updated records and files.
• Monitor office expenses and costs.
• Take up other duties as assigned (travel arrangements, schedules etc.)

SKILLS REQUIRED

• Proven experience as front desk representative, agent or relevant position.
• Familiarity with office machines (e.g. fax, printer etc.)
• Knowledge of office management and basic bookkeeping.
• Proficient in English (oral and written).
• Excellent knowledge of MS Office (Excel and Word essential).
• Strong communication and people skills.
• Good organizational and multi-tasking abilities.
• Problem-solving skills.
• Customer service orientation.

QUALIFICATION

• Minimum of B.sc/HND in any related field Minimum of 2years experience
• Only shortlisted candidates will be contacted.