Programmes Manager at Masterminds HRSG Nigeria

Job Description

• The incumbent will form part of the School’s team, taking responsibility for aspects of administrative support for the suite of programmes and admissions, ensuring that services are efficient, effective and adapt to changing circumstances.

Specific Duties
The specific duties of the incumbent includes but is not limited to;

Strategic:

• Ensure the School provides first class service to applicants, students, staff and visitors. This will include assisting the workload of the programmes staff and supporting other members of the team where necessary
• Support the admissions officer in making admission decision.
• To understand the School’s strategy in regard to recruitment and use this to guide admissions processes and decisions.
• To understand the School’s strategy in regard to student experience such that the administrative team provides appropriate support
• Liaise with Admissions Office and other key central sections of the business school to be proactive and collaborative in supporting the development of improved systems and processes
• Advise current students on programme and refer on as appropriate
• Support for Teaching and Administration:
• Act as a point of contact for programmes students, staff and visiting lecturers, dealing with enquiries and providing support
• Establish, maintain and use clear and effective means of communication with staff and students, i.e. email distribution lists, notice-boards, web pages etc.
• Assist in the production of core programmes information, materials, teaching aids and general handbooks
• Ensure that copies of all forms are up to date and appropriately stocked for use by students and/or staff
• Carry out induction events and prepare information packs for incoming students

Student Records:

• Process all forms relating to changes in students’ circumstances
• Take responsibility for the creation and maintenance of accurate student records, in both paper and electronic formats, including liaison with the Student Records Office (SREO)
• Track changes of degree programmes and unit choices in the business school student records system. Ensure that all student choices relating to their programme of study have been authorized, and are correct
• Liaise with Student Records, and other academic Departments regarding students’ unit choices as required
• Problem Solving:
• Identify complex problems of student progression, and seek advice on their resolution with the deputy director
• Advise students on programme eligibility, and to refer students to Student Experience Officer if necessary

Assessment:

• Organize the receipt, collation and distribution of all student assignments/projects for marking
• Retain & archive sample set of coursework

Minimum Job Requirements

• Master's Degree from an accredited university with at least 3-4 years' experience directly related to the duties and responsibilities specified Or
• Bachelor's Degree from an accredited university with at least 4-5 years’ experience directly related to the duties and responsibilities specified.

Knowledge, Skills and Abilities
Required:

• Skill in examining and re-engineering operations and procedures, assistance in formulating policy, and developing and implementing new strategies and procedures.
• Skill in organizing resources and establishing priorities.
• Knowledge and understanding of integrated program planning, development, and administration within an academic environment.
• Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals in a diverse community.
• Advanced verbal and written communication skills.
• Ability to foster a cooperative work environment.
• Strong familiarity with MS Office including Microsoft Word and Microsoft Excel; good web skills
• Prior experience working with budgets is highly desirable
• Fluency in database system is highly desirable