Senior Revenue Assurance/Billing Officer at Vodafone Group Enterprise (VGE)

 Key roles

• The preferred candidate will assist the revenue assurance/billing manager in assessment and containment of risk of revenue loss and the elimination of revenue exposures. The officer will bill customers for services we offer them and constantly monitor the billing system.
• Candidate must have a Degree in Accounting with a minimum of 3-5 years’ post NYSC experience especially in a revenue assurance function. Possession of ICAN/ACCA certificate will be an added advantage.

Key Accountabilities

• Prompt update of customers billing templates with upgrades, downgrade and discounts information on Sage platform.
• Monitor customers’ accounts by tracking the status of invoices.
• Processing of bill runs in line with the company’s policy
• Issue billing adjustments done within the period.
• Interface with the business development unit and the CSOC unit to resolve billing related queries
• Process past due invoices and failed billing.
• Report process flow issues to Finance manager, Billing/Revenue Assurance
• Ensure customer-billing details are accurately updated and maintained.
• Investigate and follow up with missing or conflicting billing data.
• Ensure all credit note are accurately prepared and up to date.
• Ensure customers contract align with billing information.
• Ensure all active circuit ID on the network are correctly billed.
• Any other duties which might be assigned.

Skills

• Microsoft Office Skills
• Positive attitude
• Good interpersonal and people management
• Multitasking abilities and ability to work under pressure.
• Team player
• Effective public speaking, communications and writing skills
• Excellent communications skills
• Ability to multi task and work in a multi-cultural environment