Relationship Coordinator - Volunteer at Vantage Advisory

Job Description

• We are seeking an outgoing and customer service-oriented relationship coordinator volunteer to join our organization and work with our clients.
• In this role, you will be responsible for meeting with clients, educating them about our services, and guiding them to make the best decisions.
• You’ll also play a key part in generating new business by identifying opportunities for potential sales.
• This volunteering role is meant to last for 4 months, and can be converted to full-time job depending on performance and the business needs.

Duties and Responsibilities

• Maintain good relationships with clients so that the business can maximize the value of those relationships.
• Identify key contacts at potential client companies to establish and foster a relationship.
• Participate in one-on-one meetings with clients to explain services in an effort to guide their choices.
• Understand the problems and challenges of clients and identify ways the business could better address those needs.
• Grow the business by identifying new sales and business development opportunities.
• Seek opportunities to cross-sell or upsell to existing clients.
• Monitor and assess activities of our competitors to proactively satisfy and retain our clients.
• Provide excellent service in order to maintain a positive reputation for the business.
• Resolve any customer complaints in a prompt and professional manner.
• Set revenue targets and then develop and execute a strategy to meet those.

Requirements and Qualifications

• Ability to build, foster, and maintain positive professional relationships.
• Devotion to high-quality customer service.
• Excellent interpersonal communication skills.
• Keen analytical and research abilities.
• Knowledge of relationship management best practices.
• Problem solving and conflict resolution capabilities.
• Willingness to develop an in-depth understanding of the business and related services.
• Experience with digital marketing and managing social media a plus.
• Bachelor's degree in Business, Marketing, Management, or related field.
• 1+ years of experience in a sales or customer service role.
• Outgoing and customer-oriented attitude.

Benefits
What you will get from us in return is:

• A collaborative environment that pushes you to think beyond your boundaries
• A diverse workload, keeping you continually stimulated
• An open forum for expression of ideas
• Diverse opportunities to expand your skills, learn newer skills and make you ready for the job market
• Flexible working hours with remote working option.