Pre-Sales Internet Services Coordinator at HRLeverage Africa

Summary

• As a result of expansion, our Client is looking for an experienced and well-organized Pre-sales Coordinator to provide the necessary support to the field sales team.
• The successful candidate will become the point of reference for colleagues and customers alike, by keeping schedules and providing feedback, documentation and information.
• The goal is to facilitate the team’s activities so as to maximize their performance and the solid and long-lasting development of the company.

Responsibilities

• Coordinate sales team by managing schedules, filing important documents and communicating relevant information
• Ensure the adequacy of sales-related equipment or material
• Respond to complaints from customers and give after-sales support when requested
• Store and sort financial and non-financial data in electronic form and present reports
• Handle the processing of all orders with accuracy and timeliness
• Inform clients of unforeseen delays or problems
• Monitor the team’s progress, identify shortcomings and propose improvements.

Requirements

• Great educational background, preferably in the fields of computer science or engineering for technical project managers
• Proven working experience as a project administrator in the information technology sector
• Solid technical background, with understanding or hands-on experience in software development and web technologies
• Excellent internal communication skills
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office experience as a pre-sales coordinator or in other administrative positions will be considered a plus;
• Proficiency in English
• Well-organized and responsible with an aptitude in problem-solving
• Excellent verbal and written communication skills
• A team player with high level of dedication
• B.Sc/BA in Business Administration or relevant field; certification in sales or marketing will be an asset