Human Resource Advisor at Netcom Africa

 Summary
The Human Resource Advisor is responsible for all generalist HR activities, specifically reviewing and advising on HR policies and processes across the business, coordinating human resources administrative functions, providing support in delivering strategic Human resources initiatives

Responsibilities

• Strategic Insight and Integration
• Technical / Analysis and Problem Solving
• Assist in the implementation of recruitment and selection exercises.
• Manage on boarding and induction programme for new recruits.
• Facilitate probation management and employee confirmation process for new recruits.
• Facilitate Career Management implementation process.
• Liaise with Line Managers to develop and implement organizational structure and design as required.
• Assist in the implementation of departmental recognition programmes.
• Work with Human Resources Manager and Line Managers to resolve employee grievances and disciplinary matters.
• Manage exit process for exiting staff.
• Identify opportunities for improvement in human resources services.
• Identify training needs for employees and manage ITF reimbursement process.
• Ensure statutory compliance with ITF, NSITF, Pension, Group Life insurance, etc.
• Manage employee records and Analytics.
• Work with various teams to achieve goals through people.
• Manage and coordinate groups to achieve set targets.
• Coordinates learning and other employee events.
• Be the custodian of, regularly review and implement Human Resources policies.
• To assist with administrative procedures relating to new and existing employees in an accurate manner and in accordance with required deadlines.
• Participate in HR planning and budgeting; provide key reports – HR reports and Business KPIs.
• Develop Recruitment, Selection and on boarding Process.
• Provide support to line managers.
• Ensure employment agreements are compliant and suit business needs.
• Review and update Employee Handbook.
• Maintain personnel files and database.
• Liaise with Payroll to track staff movements within business and changes of terms and conditions of employment.
• Maintain database of remuneration for all staff.
• Benchmark company remuneration plans against salary survey.
• Develop and roll out policies and procedures on going coaching of managers/train staff.
• Coach and assist managers in performance management processes.
• Maintain Employment Agreements and Job Descriptions for all staff.
• Manage Induction programme for new recruits.
• Assist with Training Needs Analyses, development of training plans, design and development of training modules and maintain training records.
• Source and facilitate external training for company staff.
• Develop and roll out internal training on company policies/procedures/legal and regulatory compliance.
• Deliver internal courses as required including Induction presentations.
• Organize social activities, plan, in conjunction with Line Managers and roll out companywide initiatives.
• Leadership
• Interpersonal, Relationship Management & Collaboration.
• Relate and liaise with External agencies on Human Resource matters.
• Communication
• Design effective communication tools for in house deployment.
• Customer Focus
• Ensure internal customer satisfaction.
• Manage third party vendors.
• Provide support for all staff.
• Resolve employee issues and be the go to person for human resources administration.
• Financial Management
• Track HR departmental expense and annual budget.

Education and Qualification

• Bachelor's degree in Human Resources, Psychology, Business administration, Social Science or related field.
• Minimum of 5 years work experience as Generalist Human Resource officer, Talent Management or related experience.
• Functional knowledge of Nigerian Labour Law and its specific application in a work environment.
• Global and local Certification in Human Resource Management (CIPM, SHRM, CIPD).

Skills

• Good business acumen.
• Knowledge of Human Resource Information System.
• Knowledge of Human Resources Administration.
• Employee Relations.
• Organizational Design.
• Excellent Analytical and Critical thinking.
• Excellent written and verbal communication skill.
• Excellent Coaching skill.
• Problem Solving Skill.
• Relationship & People Management

KPIs

• Increase in Employee satisfaction survey index.
• Percentage job offer acceptance rate.
• Staff Turnover.
• Percentage of employees considered to be highly motivated.
• Average time to fill a job vacancy.
• Percentage of key process fully automated.
• Average training costs per employee.
• Percentage of training plan implemented.
• New hires performance evaluation scores after 6 months.
• Cost savings on project budgets.
• NOTE: L&D Knowledge and experience is a must for this position