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  • Posted: Jan 11, 2018
    Deadline: Not specified
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    IL Bagno is the regional distributor for the world’s leading manufacturers of sanitary ware and bathroom fittings and accessories. We excel in the provision of total bathroom solutions, creating unique and innovative bathroom themes for both the domestic and commercial markets. Incorporated in Nigeria as a private limited liability company, under the n...
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    Customer Service Executive

    Details:

    • Preparation of installation quotation
    • Attend to all products and services inquiries by both potential and existing clients
    • Document and maintain up-to-date records such as customer account information, customers feedback, maintenance feedback, sub-contractor records,  project files, maintenance records etc
    • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
    • Analyze customers’ needs and collect customers’ information in order to recommend products & services to improve sales
    • Initiate required action for response to customer service requests for maintenance/installation services, communicate same to the appropriate personnel/departments and ensure prompt feedback
    • Manages Bagno Technik activities by planning/scheduling their daily maintenance/installation activities.
    • First Degree in any related Discipline and a minimum of 2:2. Male candidate only, 4-6 years related work experience

    Method of Application

    Interested and qualified candidates should apply using the Apply Now button below.

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