Non Maximum Demand Metering Officer at Ikeja Electricity Distribution Company

Reporting To: Non Maximum Demand Metering Lead

Role Purpose

• Will be responsible for assisting NMD metering lead in the overall management customer meters in the respective Business Units.

Responsibilities

• Investigation of customer metering complaints assigned and providing technical comments on various investigations.
• Resolve all technical and non-technical issues relating to the customer metering/complaint within 72 hours of escalation
• Ensure meter installation/commissioning/maintenance targets are met
• Overall responsibility and control for the quality of metering infrastructure supervised/assigned
• Periodic customer meter re-certification and validation for energy accuracy
• Daily Activity reporting
• Ensure technical and commercial feasibility checks and customer account number authentication
• Comply with Quality Management System / Operational Health & System requirements including objectives and applicable regulations relating to assigned jobs
• Carrying out all other functions as designated in line with achieving the departmental objectives.

Minimum qualifications

• This role requires a first Degree in Electrical Engineering.
• Requires between 0 - 3 years relevant work experience.

Technical Competencies:

• Good knowledge of NMD customer metering
• Familiarity with the various types of electricity metering infrastructure
• Good knowledge of the electricity supply chain value system
• Knowledge of the electricity regulatory codes and requirements
• Customer Orientation
• Planning and Organizing
• Team work

Behavioral Competencies:

• Discipline & Integrity
• Communication skills.
• Attention to detail.
• Ability to influence others
• Good Intuitive and observatory skills
• Good Listening  and questioning skills.