Sales Operations Manager at Culminate Consulting

Job Description

Purpose of the Role

• Effectively manage Sales Operations for Nigeria ,to ensure Company's meetsell through and sell out targets 

Role Responsibilities:

• Will head a Sales Team
• Build direct relationship with Channel Partner and also monitor operational excellence with the sales team
• Record Sales Team performance against pre-determined KPI’s
• Address channel partner/retailer concerns or complaints and document issues for further resolution
• Manage collection 
• Perform daily channel partner account reconciliation with Re distributors
• New Outlet addition
• Check stock in channel partner/retailer warehouse and record daily update on channel inventory and replenish where ever required
• Organize and track weekly activities of Sales team  and Supervisors of Promoter Agency 
• Announce any trade promos, new products, etc.
• Supervise hiring of new promoters
• Lead sales excellence trainings and create monthly job reviews for Sales Team ,Promoter Supervisors and  Promoters

Accountabilities:

• Monthly Sell Through and Sell Out Tgt
• Collection
• New Outlet Addition
• Weekly meetings with Sales Team
• Weekly check in with all Key Channel Partners to highlight urgent issues and receive any key information’s
• Prepare and present weekly channel partner performance update
• Responsible for Inventory Management with Channel Partners/Retailers 

 Qualifications/Requirements

• Minimum of 10years previous experience working and that too min of 5 years with any Mobile Handset Distributor/OEM’s (preferred)
• Strong interpersonal skills and an ability to build rapport with customers.
• Must be a good team player, must be innovative and proactive
• Must be customer service oriented  
• Target driven and proactive
• Hardworking with a strong work ethi
• Technology savvy
• Good people skill with ability to communicate effectively
• Excellent Communication Skills
• Previous operations experience and an organized approach to work
• Need vast knowledge on MS office  
• Bachelor’s Degree in relevant field.