Logistics and Distribution Manager at Hamilton Lloyd and Associates

Job Department : Business Development - Logistics and Distribution Sales

Job Summary

• The Logistics and distribution managers shall be responsible for organizing and monitoring storage and distribution of goods. In this role he/she will ensure that the right products are delivered to the right location on time and at a good cost.
• Incumbent shall also be involve in transportation, stock control, warehousing and monitoring the flow of goods.
• The goal is to manage the entire order cycle so as to enhance business development and ensure sustainability and customer satisfaction.

Job Responsibilities

• Co-ordination of products
• Strategically plan and manage logistics, warehouse, transportation, freight forward and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Job Specific Competencies
Applies Service, Product, and Customer Technology Knowledge:

• Demonstrates familiarity with the core service offerings across business units and deep familiarity with product, service, and customer facing technology offerings of at least one business unit; Demonstrates knowledge of competitors' offerings and the features of their products, services, and customer facing technology solutions.
• Demonstrates an in-depth knowledge of the company's products, services, and customer facing technology solutions across multiple business units; develops strategies for cross-portfolio selling opportunities; applies knowledge of the operations and markets served by multiple business units and relevant business cycles such as seasonal trends; adapts explanations of the company's products, services, and/or customer facing technology solutions to varying situations, audiences, or customers.

Assesses Business Needs:

• Identifies current and future needs of the customer or business; understands how business needs dictate the project’s requirements, project direction, business objectives, and resource allocation; makes recommendations on the solutions-design phase of the project.
• Monitors the business need to identify any changes; breaks the business down into smaller components to better prioritize where attention should be focused; identifies related business needs; knowledgeable about what information to look at to make an assessment; demonstrates a thorough understanding of the business’ long-term needs; creates solutions designed to fit current and future needs.

Budget Management:

• Tracks expenditures against financial targets; describes impact of area’s budget on organizational financial plan.
• Creates new budgets; identifies and takes corrective actions to bring areas in line with budget; appropriately allocates available funds.

Supply Chain Management:

• Demonstrates a detailed understanding of supply chain concepts; makes recommendations for changes to solve supply chain problems.

Vendor/Supplier Management:

• Maintains strategic relationships with vendor leadership; reviews and selects vendors for contracts; creates vendor contracts; identifies and resolves vendor or contract issues; recommends changes to the procurement process.

Detail Orientation:

• Distinguishes between “big picture” concepts and comments and specialized, smaller specific facts associated with work; notes the specifics of events and experiences; explains, in general, how details impact end goals or outcomes; ensures that work is completed accurately and with the appropriate level of detail.
• Develops plans that balance details and the “big picture”; adapts the level of detail required for a given audience and the purpose; completes work with thoroughness; maintains records and information in an organized manner; audits available information for inconsistencies; maintains documentation that support the completion of work and retention of details/decisions.

Project Management:

• Develops project management plans and leads the implementation for moderately complex and medium duration projects as well as basic programs; defines most of the initiatives project needs and cross-functional roles/responsibilities throughout the project life cycle; develops recommendations on best way to fulfill the project requirements given the current project and organizational dynamics; overcomes basic organizational resistance to cross-functional demands; demonstrates ability to successfully apply the project management discipline and remains current on project management practices and tools.
• Develops project management plans and leads the implementation for the most complex and longer duration projects and programs; defines initiatives project needs and cross-functional roles/responsibilities throughout the project life cycle; develops recommendations and facilitates fulfillment of all project requirements given the current project and organizational dynamics; overcomes complex organizational resistance to cross-functional project demands; considered an expert in the discipline of project management and remains current on advanced project management practices and tools.

Report Generation:

• Addresses and resolves issues impacting information systems reporting; looks for ways to minimize report generation and required storage; modifies existing report formats; creates and interprets customized reports; integrates data, information, and documents from multiple software programs; writes more complex report queries.
• Able to design new report generation processes; identifies emerging trends that impact information retrieval and reporting; develops standards for report generation, maintenance, and distribution; writes highly complex queries to generate ad- hoc, customized reports; creates templates for standardized report creation; writes macros to automate queries.

Solicits and Gathers Information:

• Uses in-depth techniques to uncover new information or details that are not readily available; selects techniques and strategies that are appropriate for the audience; chooses techniques that result in more accurate and thorough information; implements strategies that minimize biases and preconceived ideas.
• Uses multiple information gathering techniques to gain cooperation from sources initially unwilling to provide information; varies methods of information gathering as unexpected events occur or unanticipated information is uncovered; interprets no-verbal cues that may be inhibiting information gathering; establishes procedures or methods for gathering and soliciting information.

Person Specification

• A degree in Business Administration, Logistics or Supply Chain or any relevant course.
• 8 - 10 years’ work experience is required.
• Proven work experience in freight forwarding
• Record of successful distribution and logistics management

Additional Requirement:

• Language Proficiency: English language speaking and writing proficiency is required.
• Knowledge: In-depth knowledge of sales principles, concepts, and practices, especially as they relate to the courier industry in Nigeria is required.
• Demonstrable ability to lead and manage staff
• Proficient in standard logistics software
• Excellent analytical, problem solving and organisational skills
• Ability to work independently and handle multiple projects