Senior Clinical Services Officer (QA) at Centre for Integrated Health Programs (CIHP)

CODE: CQIM-10 

• Provide quality assurance/ improvement focused technical assistance and serve as subject matter expertise with regard to process improvement initiatives across ART/ TB, PMTCT, care and support, prevention & community services.
• Provide training and orientation to health facility teams on QA and QI methodologies.
• Provide onsite technical assistance to the state and facility QI teams.
• Develop appropriate sampling procedures and methodologies for reviewing and reporting quality assessments.
• Plan and conduct periodic program quality compliance audit at service delivery points to identify non-compliance in adherence to SOPs and guidelines.
• Collate all QA activities and work collaboratively with the multidisciplinary teams to address program gaps.
• Provide periodic updates to the Program Manager QA.
• Ensure comprehensive data analysis to identify areas for improvement across thematic areas, health facility systems and program units.
• Facilitate the integration of HIV interventions with other services like RH/ MNCH, Family Planning, Malaria, Tuberculosis. Supervise the central Clinical Quality Assurance Officers.
• Develop metrics and other relevant reports on QA management for all issues related to the outcome of QA audits

Qualifications, Knowledge, Skills & Ability:

• Advanced degree in Nursing/ Midwifery, Medicine, Public Health or related field.
• At least 5 years’ clinical experience in HIV/AIDS care and antiretroviral treatment.
• Robust clinical experience in HIV/AIDS care and antiretroviral treatment.
• Excellent grasp of clinical issues and current literature in Adult/ Pediatric HIV management, TB, OVC, Prevention and PMTCT services. Demonstrated leadership and managerial skills.
• Ability to work independently with strong problem-solving skills including the ability to foresee problems and initiate appropriate action.
• Knowledge of tools, concepts and methodologies of QA and QI.