Waiter & Waitress at Stresert Services Limited

Location: Surulere, Lagos (proximity to work is highly desired).
Contract :2 weeks

Role Objective

• Provides efficient, courteous, punctual service to the guests by paying special attention to each one so that, everyone leaves the event satisfied with the organization’s services.

Responsibilities

• Providing excellent customer service to ensure satisfaction
• Taking customer orders and delivering food and beverages in a timely fashion.
• Present menu and provide detailed information when asked; make menu recommendations, answering questions
• Prepare tables by setting up linens, silverware and glasses
• Serve food and drink orders
• Check dishes and kitchenware for cleanliness and presentation and report any problems
• Clean tables and eating areas after guests
• Remove dishes and glasses from tables or counters; take them to kitchen for cleaning.
• Carry dirty plates, glasses and silverware to kitchen for cleaning
• Provide excellent customer service to guests
• Other responsibilities assigned

Qualification and Experience
Educational Qualification:

• At least a high school Education (SSCE) MUST be able to communicate in English language.

Relevant Working Experience:

• Minimum of relevant 6 months background in the hospitality/Industrial catering sectors.

Required Skills
Self Confident & Communication Skill:

• Ability to act properly on the information received and translate the information in the correct manner effectively and efficiently to ensure a repeat order from clients.

Customer Focus:

• Efficiently and effectively ensures that customers are comfortable around the canteen by providing courteous service to customers and ensuring the environment is clean.

Team Player:

• Ability to work with others, giving a seamless service void of mistakes to the customers.

Time Management Skill:

• Ability to understand the importance of assigned task and prioritising them accordingly.

Multitasking & stress Management Skills:

• Ability to do multiple task same time; be calm and in control when there is high work demand