Admin Assistant - Technical at FAN MILK plc

Purpose

• To coordinate and plan the day to day activities of DST through the approval of DST Coordinator and Workshop Manager
• To receive complaints/tickets from Fan Milk Exclusive agents, MDCs and Admin units nationwide and update all on completion of repairs and maintenance via Navision
• Carry out all necessary correspondence in relation to achieving the departmental goal.
• Oversee the activities of the Lagos Technical Store.
• Prepare reports on daily, monthly and quarterly bases
• Assist DST Coordinator and monitor the departmental financial system in order to ensure that the finances are maintained in accurate and timely manner
• Managing the department’s float and the office supplies and consumption
• Coordinate the activities of the drivers
• Coordinate all forms of correspondence in the department
• Keep records of all the Fan Milk assets nationwide and submit status all time.

Principal Accountabilities
(IPE Factors: Impact & Innovation)

• Ensure that complaints received through the customer care units via Navision from Exclusive and MDCs nationwide are forward to DST Coordinator and followed up and feedback is given to stakeholders.
• Ensure that proper correspondence with the outside station teams, in other to give prompt attention the complaints from the team at Ibadan, Aba, Benin, Kano and Abuja.
• Ensure proper documentation of report(s) done.
• Ensure that all outside station trip by technicians for jobs are coordinated and reported.
• Assist in assigning jobs to contractors, and the follow up till completion.
• Ensuring that all safety standards are kept in the workshop and its environs.

Accountabilities:

• Keep all the materials used for repairs and project by the team.
• Documentation of all reports, repairs and expenditures by the team.
• Report return(s) jobs to the Workshop Manager.
• Communicates and encourages reporting of poor temperature from a cooling plant.

Critical Qualifications/ Skills/ Experience
(IPE Factor: Knowledge)

• HND/BSc Mechanical Engineering.
• Minimum of 3-5 years of administrative and technical experience.
• Knowledgeable on inventory and store keeping.
• Understands Engineering Safety Management.
• Has a strong character and work ethic with attitude to work.
• Is flexible, proactive, responsible, and demonstrate an ability to be a self-starter and get the job done.
• Possess ability to learn fast on the job with little or no supervision.
• Proficiency in IT skills.
• Must be a detailed person.