Ticketing Officer at Travelpaddy.com

Requirements:
First degree from a reputable university

• Individual must have knowledge of issuing airline tickets on either of the following GDS: Amadeus, Galileo and Sabre.
• Individual’s cover letter should include knowledge of which GDS the Individual is familiar with.
• Min: 1 year experience

The individual is responsible for the following:

• Solve customers’ problems with swift response by attending to customers request both online and offline.
• Respond to enquiries through emails, live chat, Call customers (outbound calls), and receive incoming calls from customers (inbound calls) irrespective of their bookings, spelling out the rules guiding the ticket.
• Marketing: Sourcing of new corporate accounts and management of new and existing corporate accounts
• Responsible for selling airline tickets, hotel vouchers, visa assistant services, tour vouchers to the general public.
• Responsible for issuing of tickets on all three GDS’s. I.e. Amadeus, Sabre, Galileo and assist with processing Hotel reservations, Flight reservation and Tour activities.
• Responsible for performing activities delegated to you by your supervisor
• Responsible for any other job function as directed by management

Note: Only individuals who reside close Lagos Island Axis with knowledge of any of the GDs will be considered.

Application deadline: 31 July 2017