Sales Manager at Global Profilers

Responsibilities:

Summary
The Sales Manager will work with Senior Manager Corporate Sales in all matters of corporate sales especially in ensuring that corporate sales targets are met. The Job holder will be responsible for generating high profile leads, identifying, negotiating and closing potential business deals with effective pricing. As a sales target holder the Job holder will be responsible for leading and planning the day to day operations of the sales team on the field.

Strategic Insight and Integration

• Work with the Senior Manager Corporate Sales and contribute to develop and implement corporate sales vision, strategies or plan, models and policies.
• Contribute to the design of the road map on how to drive sales and revenue for the corporate business
• Maintain up-to-date professional and technical knowledge on current and future technologies and industry trends
• Effective and timely planning of resources – human and material towards achieving set sales and revenue target and budget.
• Plan the day to day operations of the sales team.
• Technical or Analysis and Problem Solving
• Actively acquire new contacts and nurture existing ones, turning them into long-term relationships
• Ensure the implementation of the sales plan
• Maintain sales volume, product mix, and selling price by being current with supply and demand, changing trends, economic indicators, and competitors.
• Recommend adjustments in selling prices by monitoring costs, competition, and supply and demand.
• Supports team members to carry out sales activities effectively

Leadership

• Provide overall leadership for the sales team on the field.
• Generally, motivate team members and ensure employee engagement
• Responsible for the overall performance of the team.
• Provide coaching and mentoring to help close performance gaps where necessary
• Training and development of the sales team
• Interpersonal, Relationship Management and Collaboration
• Collaborate with the product development team to provide top quality service engagements for larger or strategic customers during the pre-sales process.
• Provide input to costing and realistic pricing of all company product for the corporate customers
• Communication
• Provide regular important update to the team
• Seek and provide useful feedback to the team
• Generate and submit periodic report of sales activities to the Senior Manager Corporate Sales and to management for informed decision making

Customer Focus

• Identify customer needs and suggest appropriate service/solution to meet the need
• Provide platforms to receive customers’ feedback
• Ensure prompt resolution of customers’ complaint
• Financial Management
• Contribute to the development of the annual budget for the department
• Ensure optimization of sales budget

Qualification and Experience:
Education and Qualification

• Bachelor's degree in Electronic / Telecoms Engineering is preferred.
• A Master’s degree in Business Management or Marketing is an advantage.
• Minimum of 7 years of relevant work experience.
• Work experience in an ISP company is an advantage.
• Affiliation with relevant professional bodies.
• Global or local certification (CIM, NIMN)

Skills

• Negotiation Skill
• Consultative Selling
• Digital Marketing
• Presentation
• Business Communication
• Market Research
• Leadership
• Relationship & People Management

KPIs

• Growth in subscriber’s base
• Growth in revenue generation from new subscribers
• Growth in revenue from existing subscribers
• Create high level customer satisfaction
• Employee/team development
• Employee Motivation and engagement
• Budget optimization
• Strict compliance to Company’s ISO 9001 Procedures