Senior Project/ Program Manager at Phase3 Telecom

Role Summary
The senior project manager/program manager is responsible for managing assigned project/program towards its goals in terms of scope, time, costs, and quality; including monitoring and controlling project progress and deliveries, and focusing on the needs and priorities of the customer and other important project stakeholders. This position requires good understanding of project management methodologies and candidate must have the ability to develop project schedules and manage internal work activities necessary to meet project objectives within schedule, scope, and cost

Key Responsibilities

• Establish project plan baseline: define project scope, secure the necessary resources and plans & monitor all activities.
• Lead responsibility for activities relating to planning, scheduling, execution, budgeting and forecasting.
• Possess strong understanding of project management methods and processes.
• Mentors less experienced project managers.
• Drive project execution: track project activities, monitor & manage changes, risks, conflicts & escalations effectively.
• Generates project reports including status, risks, issues, action items. Reporting on project financials and schedule progress based on project objectives.
• Encourage and champion customer intimacy, handle customer & stakeholder engagement: manage customer relationship, build confidence & trust. Expected to have the capability to build influential customer relationships to the highest levels.
• Manage project/program finances.
• Manages change, formulates action plans, and mitigates risk to minimize schedule delays and costs
• Actively takes advantage of change opportunities and recommends new or revised strategies for project integration.
• Establishing appropriate project quality standards in consultation with customers, and implementing appropriate quality management practices to ensure customer satisfaction.
• Establishing effective, open communication channels between project participants and all other important stakeholders.
• Possess a very good technical background & solid understanding of a number of critical telecom platforms; Transport (Optical) and Radio Access Networks in particular

Qualifications/Minimum Recruitment Standards

• Bachelor’s degree, preferably in a science or telecommunications discipline; or a minimum of eight years of progressive experience in a related field.
• Over seven years’ experience in project/program management.
• Strong financial management knowledge.
• Actively pursuing professional project management certification (PMP), or is certified.
• Strong track record in leading and motivating large teams in a high energy, customer centric and performance driven environment in a project management related capacity.
• Experience of managing multi-customer requirements and managing conflicting priorities.
• Experience of managing sub- contractors including performance management to achieve improvements in delivery quality and output.
• Experience in managing within budgets, including driving cost improvements and efficiencies.
• Knowledge of project management techniques; performance assessment, project evaluation and review techniques, procurement options, value analysis and quality assurance

Key Attributes

• Customer focused.
• Good interpersonal, negotiation, presentation, written and oral communication skills.
• Ability to meet deadlines in a fast paced environment.
• Assumes ownership of issues through to resolution.
• Consultative skills.
• Financial and Business understanding.
• Demonstrated problem solving skills and negotiation skills.
• Ability to drive outcomes in a matrix-management organization.
• Takes a logical and orderly approach to analyzing problems, organizing work and planning actions.
• Strong understanding of/and ability to work effectively within the changing pace and culture of the operator environment.
• Ability to mentor and coach team to achieve enhanced performance.
• Highly developed influencing and communication skills.
• Takes a solution oriented approach in tackling business challenges.
• Ability to effectively handle multi-customer demands and priorities.
• Strong in teamwork and stakeholder influencing and managing.
• Can do attitude ability to think out of the box.
• Able to take both strategic and tactical business decisions.
• Excellent leadership qualities, self-motivated, taking initiatives and a good team player.