Quality Assurance Manager at Synergy HR Solutions Limited

Location: Plateau

Role Summary

• The role holder will develop, organize and supervise applications of the comprehensive quality and food safety programs.
• The role holder will also formulate quality policies and programs and provide guidance and feedback to production.
• These programs will be designed to meet operational plans, customer expectations and regulatory governance's.
• The role holder will also be responsible for coordinate the training & developing the local QA team.

Key Responsibilities

• Assist (HR/Ops Manager) to select & recruit the new QA team.
• Ensure daily quality standards are met in Production.
• Assist with planning & implementing an overall training program impacting both the QA team, Production & others.
• Document, investigate and respond to customer complaints.
• Play a key role in attaining & maintaining Nigerian accreditations eg NAFDAC, SON etc
• Review quality documentation necessary for regulatory submissions and inspections.
• Supervise, host, or conduct internal and external audits. Follow up with action plans.
• Play a key role in ensuring SOP‘s meet all Nigerian regulatory requirements.
• Actively support all company broader programs. eg but not limited to: GMP/HACCP/ISO/Environment.
• This includes working with both internal contacts eg QA/QC & external representatives (as required).
• Ensure a culture of Customer-is-King Focus beyond the daily operational requirements.
• Actively ensure a workplace with a high OH&S focus.
• Live the Leadership values of HSA by example.

Task/Accountabilities

• Lead by example in all company Policies & Procedures.
• Ensure QA team is held accountable for achieving their results.
• Formulate QA plans (Budget) together with the manager and team
• Ensure daily Targets of quality, & related Production outputs, efficiencies & wastage's are achieved.
• Meet costs within budget/target levels.
• Regular communication to key persons to get alignment re driving the overall results.
• Other reasonable tasks as required.

Requirements

• Gender: Must be Male
• Experience: Must have at least 3 - 9 years working experience in food and beverage manufacturing company.
• Degree in Biochemistry, Food Science & Technology, Industrial Chemistry or related discipline.
• Successful candidate will head the Quality Assurance Department
• Must have relevant professional qualification.

Knowledge:

• Knowledge Of Raw Materials, Production Processes, Quality Control, Costs, And Other Techniques For Maximizing The Effective Manufacture And Distribution Of Goods.
• Knowledge Of Arithmetic, Algebra, Geometry, Statistics, And Their Applications.
• Knowledge Of Business And Management Principles Involved In Strategic Planning, Resource Allocation, Human Resources, Leadership Technique, Production Methods, And Coordination Of People And Resources.
• Knowledge Of The Chemical Composition, Structure, And Properties Of Substances And Of The Chemical Processes And Transformation That They Undergo. This Includes Uses Of Chemicals And Their Interactions, Danger Signs, Production Techniques And Disposal Methods.
• Knowledge Of Commercial And Regulatory Requirements In Nigeria

Required Attributes:

• Tenacious & Results Driven.
• Personable To Build Rapport/interpersonal Business Strong Relations Wit
• Team Player - Both Within QA/Production & Company Wide.
• Strong, Broad Food Processing Practical Technical Experience.
• Integrity & Objectiveness.
• Customer Centric Approach To Business