Project Manager at MTN Nigeria

Division: Network Group

Core Purpose of the Job

• Manage OEM vendor in delivery of rollout radio projects ensuring end to end implementation, integration, final acceptance and handover to MSV.

Job Summary

• Support the Shareholder return strategy by developing and implementing Network Group Processes that are aligned to achieving all elements on the business score card.
• Participate in the review of Business Processes (headcount, process optimisation, etc.), to drive efficiency gains.
• Serve the Division’s internal customers and provide solutions to improve the customer experience.
• Strategic Partnerships with MTNN leadership team to drive awareness on expected behaviours and impact on non-compliance on bottom line results and company image/reputation.
• Drive planned strategy for the successful delivery of MTN Group and MTNN transformation initiatives focusing on Customer centricity.
• Drive an increase in MTNN’s Net Promoter Score.
• Network and build solid relationships with internal units and relevant third parties (e.g. strategic investors, technical and finance partners, business consultants etc.) and develop a close working relationship with relevant information sources to provide an integrated service.
• Maintain effective working relationships with internal and external suppliers.
• Coordinate, coach and influence external partners and essential support departments across MTNN’s business units to deliver a seamless pre-sales and post-sales service experience.
• Co-ordinate all Infrastructure Providers, Customers, Vendors & Various Cluster teams, as well as resolve escalated issues.
• Review Business Plan Project charters and develop supporting project work plans /revise as appropriate to meet changing needs and requirements as well as evaluate technical bids (scope of work) from contractors.
• Manage installation, commissioning and integration of rollout projects that may arise from Business Plan.
• Implement and manage project changes and interventions to achieve project outputs as well as generate progress reports on projects, migrations and upgrades.
• Ensure project timelines are met and resolve escalated issues affecting roll out of Special Projects as well while observing strict adherence to MTNN’s SHE policy.
• Manage day-to-day operational aspect of a project and scope and handover of completed projects to NWG operations.
• Manage project budget and determine appropriate revenue recognition, ensure timely and accurate invoicing, and monitors receivables for project.
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Coach and train the team to ensure understanding of the objectives and goals of the department, awareness of set targets/requirements and regularly review their training needs.
• Review performance of individual team members and complete appraisals in accordance with the employee performance appraisal procedures and time schedules.
• Identify resources needed and assign individual responsibilities as well as set up key performance indicators for team members.
• Identify training requirements of team members, develop program to address knowledge gaps and to enrich knowledge repository within the department.

Requirements
Education:

• A first degree in Electrical/Electronics/Mechanical/Engineering/Computer Science or any related field

Experience:

• Minimum of 6 years’ experience which includes:
• Minimum of 5 years’ experience in Project Management & Rollout
• Minimum of 5 years’ experience in Telecommunication Industry
• 3- 5years experience in supervising/managing others

Job Conditions

• Normal MTNN working conditions.
• May be required to work extended hours