Community Health Worker at Teclab Management Services Limited

Overall Purpose of the Job

• Provide medical assistance and administrative services to our clients with supervision from senior medical and administrative staff.

Roles/Responsibilities

• Follow all policies and procedures laid out including but not limited to:
  • Company Policy and Procedures
  • Medical Treatment Policy and Procedures
  • HSE Policy and Procedures
  • Operational Policy and Procedures
• Continuously review site for hazards and ways to reduce incidences of illness and injury, reporting any issues
• Responsible for assisting medical and administrative personnel in all aspects of the clinic, from the nurse’s station to the front desk.
• Greet visitors warmly and register guests/patients, direct guests/patients as needed
• Complete other administration duties as assigned
• Maintain nursing room and equipment in clean and working condition with correct levels of inventory, reporting any irregularities
• Ensure appropriate stock of consumables, performing daily and monthly stock counts and reconciliation
• Assist with other duties as assigned, such as on-site Wellness Programs, Site Medical Education, Occupational Health Testing, Administrative Duties, Etc.
• Stay up to date on advances in medicine, including;
• First Aid, CPR, and Primary Health Care Practices

Key Performance Indicators

• Measurable generation of income for the organization for assigned services and products
• Continued positive client satisfaction and feedback
• Providing the right care and treatment every time

Minimum Qualifications

• Community Health Worker Diploma
• 1-3 years experience
• Ability to utilize various Computer Software and applications, including Email, Microsoft Office, and other Administrative Software
• Primary Focus on Customer Service
• Positive/outgoing attitude
• Ability to adapt to various roles/responsibilities
• Time management and organizational skills
• Strong attention to detail and follow-through