Intern, Technology and Innovation at Discovery Cycle Professionals

Location: Yola, Adamawa State
Number of Subordinates: Nil
Reports to: Team Lead/Specialist/Experts/IPM
Duration: The internship programme is for 3 months.

Main Function

• Provide all the necessary support needed for the smooth implementation of the Technology and Innovation Unit.

Role Responsibilities
Role and Task Complexities:

• Reports to Team Lead on responsibilities as may be assigned.
• Assist to carry out Technology and Innovation functions.
• Carry out system Administration and Web Application Development responsibilities as may be assigned by the Team Lead
• Participate in Tax Payers Data Gathering and Tax Net Expansion.
• Provide field support for direct assessment drives.
• Provide assistance in revenue reconciliations and reporting
• Provide support and guidance to tax payers in preparing and submitting tax returns, and any other necessary form(s).
• Provide support and guidance to tax payers on use and application of on-line means of tax filling and remittances
• Prepare, distribute and update reports on the status of the program to various target audiences.
• Provide support in the development of software solutions using IT Tools for the project.
• Provide onsite customer support for all LAN- based, and PC-based applications
• Identify, research and resolve technical problems through coordination with others in IT Support.
• Respond to telephone, email, and in-person requests for technical support.
• Assist in the management all information systems infrastructure and security as well as implementation of network upgrades
• Provide multimedia meeting support as necessary
• Assists in testing new software & hardware as necessary.
• Support the team to perform daytime, after-hours, and weekend LAN, server, and telephony maintenance
• Ensure systems/ servers are always up, running and backed up;
• Perform other duties as assigned by management

Qualification and Experience

• A Bachelor's degree in Computer Science or Information Technology or any related field.
• A Master’s degree is an added advantage
• 1-3 years’ work experience in a related field

Skills/Physical Competencies:

• Ability to engage and manage clients
• Exceptional research and writing skills
• The ability to multitask and work as a team
• Decision-making skills
• Good planning and time management skills
• Presentation skills
• Analytical and problem solving skills
• Creative flair, up-to-date knowledge of graphic designing industry software

Behavioural Qualities:

• Tactical and interpersonal
• Proactive identification and elimination of inefficiencies
• Continual self-development
• Goal and quality oriented