Customer Success Specialist at Toke Mabogunje & Co (TMC)

Requirements

• A Bachelors Degree or equivalent from a reputable University a numerate discipline.
• A minimum of 3 years experience in a customer service support role.
• Strong team player, be a self-starter with a passion for education and helping customers succeed
• Education Technology (ED Tech) Systems experience will be an advantage.
• Excellent presentation skills.
• Strong organizational skills with the ability to effectively manage all activities, projects, requests, documentation, timelines etc.
• Ability to use Microsoft Office programs is mandatory.
• A qualification in project management will be an advantage.
• Excellent written and verbal communication skills;
• Ability to set expectations and communicate goals and objectives with clients and teammates.