Technical Sales Manager at Safety Consultants and Solutions Provider Limited

Key Roles & Responsibilities

• Technical presentation and pre-sales support to the clients.
• Coordination of technical support and identification of the appropriate support packages for dedicated key accounts.
• Acceptance, prioritization and management as well as follow up on incoming clients requirements and feature requests based on existing processes communicating to all related interface departments.
• Identification of SCSP Unique Selling Points (USP) by means of competitor analysis. As a result of the analysis found and develop “Selling Against” Arguments.
• Coordination of technical communication between the clients & SCSP operation team
• Advising clients of updates and new technologies
• Being familiar with competitors' activities and products
• Putting together proposals and tender documents
• Travelling to and attending meetings
• Meeting sales and commission targets
• Maintain complete and accurate records and reports on clients, sales transactions and business development and activities.
• Ensure, sustain and maintain business relationships with all clients.
• Develop relationship with architects, consultants and key influencer.
• Analyse, develop, implement and follow-up on business development approach for end user groups.
• Present, discuss, adjust and follow-up on technical and commercial solutions with end-users, consultants, influencers and construction companies.
• Actively get involved in projects specifications, tender documents and budgetary quotes.
• Active use of Customer Relationship Management (CRM) tool.
• Develop and maintain the image with existing and potential partners and other stakeholders.
• Plan and organize influencer events; participate if required in trade shows, congresses and support PR activities.
• Maintain database of proposals, contacts, and communications with customers
• Forecast, solicit and secure orders from potential and existing customers
• Research and identify potential customers for SCSP products and services
• Maintain knowledge of competitive products including price, performance and application
• Secure opportunities to quote on customer requirements in applicable markets
• Understand customer processes and sell value versus price
• Utilize solutions-based selling skills
• Maintain professional relationships with key decision makers on all accounts

Job Attributes/Qualifications

• Bachelor's Degree in Chemical, Mechanical Engineering, Electrical Engineering or related field
• Successful track record in developing and implementing effective sales and marketing strategies
• Keen awareness of clients preferences, ability to adapt quickly to new market trends and a strong drive for results
• Proven experience in solution selling
• A willingness to work both independently and as part of a highly skilled team
• Must be able to present in a professional manner and possess excellent presentation and communication skills
• Proficient skills with MS Office is required
• Outstanding sales preparation and organization skills
• Creative problem solving
• Ability to motivate, coach, and teach others.

Minimum Experience:

• Minimum 4 years’ cognate experience (preferably in Fire business), with wide network of contacts throughout the West African region.

Competencies:

• Active use of Customer Relationship Management (CRM) tool.
• Develop and maintain the image with existing and potential partners and other stakeholders.
• Commercial attitude, existing network/knowledge of consultants, construction companies, architects and end users is an asset.
• Able to learn and understand the products technically and support customers in technical questions.
• Product knowledge in Fire systems, HSE products, Access, CCTV, and Intrusion is a plus.
• Ability to communicate at top-level with professional organizations.
• Good skills in MS-Office (word, excel, PowerPoint etc.)
• Willingness to travel frequently
• Experienced in organizing trainings, seminars, trade-shows and giving presentations.
• Good analytical skills
• Excellent communicator and business relationship builder.
• Open minded person, team player
• Ability to deal with pressure

Key Interfaces:

• Contractors
• Consultants
• Organisations' Safety Managers
• Ministries Stakeholders
• Professional Associations
• Relevant Regulatory Bodies
• Travel Time
• The job requires 75% travel time from the job holder.

Language:

• Proficiency in English Language (Written & Spoken) is a must.
• Knowledge of one or more international language is added advantage.
• Ability to speak other local Nigerian languages is a plus.