Office Admin at Babelos Ltd

The admin will interface between linguists and clients and ensure proper and timely delivery of all tasks.

Job Roles:

• Receive task emails + Receive tasks on portals
• Read and understand tasks
• Prepare task emails for linguists
• Include necessary attachments
• Make email language simple and explanatory enough for linguists
• Send out tasks to linguists within 30 minutes of receipt
• Update all tasks and task details on Babelos portal
• Respond to any linguist queries asap
• Ability to work at a basic level with all translation tools is required to be able to check on issues
• Check up on linguists at 50% and 90% of project deadline
• Receive linguist replies
• Check replies, returned files to ensure they are proper (formats, instructions followed)
• Run the task designated linguistic quality checks
• Return to linguists for fix if improper
• Make fixes if possible and required to meet deadline
• Reply to clients with proper files/responses – email or portal
• Upload necessary files back to client
• Handle any feed backs from client on completed tasks with urgency
• Understand raised issues and required fixes
• Send to linguists in easy to understand format
• Follow up for linguist response
• In cases where fix is possible by self, proceed to fix if this helps meet deadline
• Make posts as scheduled on Company pages

Applicant Requirements

• Able to supervise others
• Good oral and written communication skills
• Aptitude for working with computers
• Good organisational skills.
• Must reside in Lagos (preferably within the Lekki/Ajah axis)