Client Relationship Marketer at Stresert Services Limited

Job Type: 6 months' Contract in the First Instance

Job Summary

• The role will be an interface between the company and its Members/ Data Providers and commercial banks.
• Activities are conducted with the objective of increasing the amount of sales with the present Members and identifying and acquiring new business from potential Members/ Data Providers.

Detailed Responsibilities

• Identify and acquire new customers
• Execute clients relationship marketing plans
• Build and maintain relationships with bureau subscribers to ensure customer satisfaction
• Ensure optimal customer service experience at every client interaction
• Make recommendations to the Head, Sales and Marketing on customer needs and marketing strategies.
• Adhere to Service Level Agreements (SLA) to ensure the delivery of services to Members/Data Providers
• Achieve revenue targets across different product/ service offerings by the company.
• Introduce new service offerings to customers
• Other duties of similar responsibilities assigned from time to time.

Requirements

• Minimum of a University Degree in a numerate or semi-numerate discipline.
• 3 - 4 years post qualification experience as a relationship officer/direct sales agents/marketing executive from the financial services sector.
• Must have good knowledge of MS Office.
• Excellent communication and interpersonal skills
• Good customer service and marketing skills
• Good planning and organizing skills with an eye for detail.
• Excellent negotiation skills.
• Applicants with previous marketing experience in the banking sector will be given priority.
• Excellent listening skill; Must be detailed to the later

Salary

• Opened for negotiation.