Sales Administrator at Workforce Group

Responsibilities

• To develop, implement and maintain consistent business processes for the support of the commercial sale.
• Fully implementation of CRM for sales and marketing.
• Follow process of capturing customer data in the CRM / existing data bases and updating on regular basis
• Follow order management system for new order processing, factory shipment and stock inventory to ensure product availability
• Generating weekly and monthly sales performance report
• Establish customer list for Sales engineers / consultants
• Report annual call frequency rate for each Sales Engineer based on minimum customer visit per month
• Recording the sales calls for each Sales Engineer
• Ensure proper recording of all enquiries by segments, by model and corresponding KVA
• Open new customer’s accounts
• Processing new orders in the system and evaluating the sales and delivery trends on weekly basis
• Processing of Lost sales Reports
• Working closely with Supply chain
• Close coordination with branches for their stock requirements and timely shipments.
• Preparing daily sales report for management review
• Preparing the monthly performance report for sales engineers
• Preparing monthly sales report for management review including the performance against AOP
• Receiving and processing monthly forecast from Sales team and prepare summary for HOD
• Monitor the receivables and follow up with sales team

Administrative and Secretarial Functions

• Ensure diary commitments, administration and travel arrangements are managed effectively with daily communication and updates.
• Take Minutes of meetings
• Assist with communication and mass communication to customers
• Keep and maintain an accurate records, proper filing system and proper document management for commercial department
• Maintains and protects operations by keeping information confidential
• Manage administration tasks for the operations of the commercial department team, set up appropriate systems to manage and audit tasks(holidays, absence, overtime, On Track, external audits etc)

Experience Required:

• Good administrative and organisational skills
• Self-confidence and ability to handle pressure
• 3-5 years’ experience in an administrative role.
• Good communication and interpersonal skills
• Bachelor Degree/ HND
• Computer literacy i.e., MS Word, MS Excel, PowerPoint