Information and Communication Technology Officer at Oxfam

Job Purpose

• To provide timely and effective Information Communications Technology Services to the project Team.
• The job holder will provide support to all staff; including acquisition, management and the use of IT & IS tools to increase efficiency and effectiveness.

Key Duties and Responsibilities

• Provide first line software support to staff, including troubleshooting all software problems.
• Install new PC and other hardware equipment according to Oxfam standards.
• Maintains the local area network and the NT server. Ensure the reliability of the local e-mail and Internet systems in Bauchi office.
• Provides training to all staff and Induct new staff on Oxfams computer systems.
• Provides first level hardware maintenance & upgrades.
• Carries out hands-on routine maintenance and servicing of computers.
• Any other duties as delegated.

Qualifications

• First degree or equivalent in Computer Science, Information Systems, Telecommunications or related field.
• 3-4 years troubleshooting, database design, information management experience. Knowledge of Microsoft Access and SharePoint is required.
• Certification in Microsoft Certified Systems Engineer (MCSE) will be an added advantage.