Customer Service Supervisor at AFM Recruit

SUMMARY: For a customer service supervisor you will be required or expected to work in line with other team members to achieve a good job. You will supervise sets of workers when the MD and the managers are not around.

Job Responsibilities:
Accomplishes department objectives by supervising staff; organizing and monitoring work process.

Job Duties:

• Accomplishes staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results; conducting training; implementing enforcing systems, policies, and procedures.
• Maintains safe and healthy work environment by establishing and enforcing organization standards; adhering to legal regulations.
• Completes operations by developing schedules; assigning and monitoring work; gathering resources; implementing productivity standards; resolving operations problems; maintaining reference manuals; implementing new procedures.
• Controls expenses by gathering and submitting budget information; scheduling expenditures; monitoring variances; implementing corrective actions.
• Provides quality service by enforcing quality and customer service standards
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications.
• Contributes to team effort by accomplishing related results as needed.
• You will be responsible to in logging in the cash received.
• You will be also be responsible with the receipts payables and receivables

Skills and Qualifications:

• The candidate must have done the work as a supervisor and at the same time worked as a cashier.
• The candidate must have at least an HND OR BSC.
• The candidate must not have any health issues.
• The candidate must exhibit zeal and willingness to work.
• The candidate must have a good customer behavioral approach
• The candidate must be smart and neat at all times.