Indoor Sales Manager at FAN MILK plc

Principal Accountabilities

• Accountable for achieving the designated sales budget for assigned area of coverage
• Accountable for ensuring that customer master data for all customers within his/hers portfolio is updated regularly
• Interact with indoor customers to ensure organic growth of sales per sales point for all Fan Milk products
• Accountable for identification and signing on of new franchise takers in agreed vacant locations based on approved FT development plans
• Supervises and provides day-to-day support to franchise takers including (but not limited to):
• Close monitoring of FT performance and recommendations to management
• Attends to request for new sales equipment
• Monitors sales performance of all indoor sales points
• Monitors and reports equipment failure/break-down to Service Team
• Identify new retail outlets for deployment of sales points and supply by the FT
• Manage Direct Retail Scheme (RSR) in area of coverage (were applicable)
• Coaching of Retail Sales Representatives to ensure effective delivery of QDVPPP (were applicable)
• Accountable for the performance of Retail Sales Representatives in assigned area of coverage (were applicable)
• Act as point of liaison between Fan Milk and customers
• Supports Marketing department in planning for and execution of marketing campaigns
• Supports Marketing department in capturing marketing information and market data regarding Fan Milk and competitors performance

Critical Qualifications/Skills/Experience
The ideal candidate:

• Has business related degree from an acknowledged university
• Is a person who has an outgoing and convincing personality, with a sense of urgency, who can communicate at all levels and persuade key stakeholders in to the right course of action
• Is driven by his/her desire to perform
• Has broad experience with a structured approach to customer relationship management and business development
• Has excellent entrepreneurial and commercial awareness
• Has financial acumen
• Possesses a high degree of assertiveness across cultural and educational diversity
• Good knowledge of the FMCG market.
• Insight in the Food market and market drivers
• Negotiation Skills
• Ability to drive