Drive Test Measurement and Performance Engineer at MTN Nigeria

Job Description

• To carry out Network benchmarking and measurements and provide visibility to relative ranking of MTN network against competitors.
• To measure the network indicators and provide NWG with data/information on comparative analysis
• To evaluate trends in network performance and recommend solutions to optimize network performance
• Proactively identify and escalate areas with network coverage issues, poor network services, loss of signal strength and data service faults on the network in order to avoid loss in revenue.
• Manage and analyze benchmark drive test for the QoSQoE field measurements conducted by 3rd party vendors.
• Generate comparative analysis reports from vendors drive test activities.
• Network Performance analysis and trending; reported to the relevant units for necessary actions.
• Investigate Network related exceptions and give relevant recommendations for network QoEQoS improvement.
• Carry out competitive Networking benchmarking test analysis with recommendation and coordinate activities ensure MTN Nigeria’s competitive edge Performance.
• Proactively and reactively measure and report end-user perceived service quality and provide a basis to drive improved experience.
• Relating with the Radio Planning and Optimization team, ensure that all radio related issues are resolved and timely
• Engage with Managed Service Vendors to deliver improved Customer Experience
• Analyze and Report on Network Exceptions highlighting specific areas impacting on customer experience to provide a lead to resolution teams for targeted QoS improvements.
• Analyze the impact of disruption of services on network quality of services and customer experience.
• Build and maintain strong relationships with Vendors and other stakeholders
• Continuously seek self-professional development to sharpen skills and capabilities in a versatile and evolving digital landscape.
• Foster active collaboration and relationships with employees across all levels and divisions in line with MTN’s VB and values.

Job Condition

• Normal MTNN working conditions
• May be required to work extended hours
• Field and office bound

Experience & Training

• First Degree in Electrical / Electronics, Computer or Telecommunications Engineering.
• An M.Sc or M Eng is and added advantage
• Fluent in English

Experience:

• Minimum of 3 years’ experience in an area of specialisation; with experience working with others
• Experience working in a medium  organization
• Experience on 2G and 3G radio optimization.
• LTE optimization and Multi-vendor experience is an added advantage
• Expert knowledge on 2G and 3G drive test analysis and reporting using TEMS investigation and discovery software. Knowledge on LTE drive test is an added advantage.
• Experience on Network performance analysis trending and reporting in a Managed Services environment or setup.

Minimum qualification

• BA, BEng, BTech or HND.