Customer Service and Sales Associate at Cookie Jar Gourmet Bakery

Job Description

• Initiate and follow up with customers to sell or resolve problems, answer questions and correspondence, and complete reports associated to sales, orders, queries, complaints.
• Prepares, processes, reviews and monitors various documents such as contracts and other documents.
• Assess customers’ needs and provide assistance and information on product features; Advises customers by providing information on products.
• Contacts current and prospective customers to sell and explain products, perform account rounding and solicit new business within the market area.
• Prepares and presents proposals and quotes and recommends products based on customer needs.
• Performs sales duty in a manner that will prevent errors and omissions.
• Prepares and calculates product sales, invoicing, commissions and other accounting-related functions.
• Creates and maintains computer files and queries for follow-up action.
• Provides advisory support and assistance to the department supervisor as needed.Attends sales seminars, sales meetings or educational activities to stay up-to-date on the latest developments, trends and regulations in the marketplace.
• Provides administrative assistance and support where necessary.
• Carry out telemarketing functions

Experience

• Minimum of 1 year sales experience is required.