Passenger Service Officer at Nahco Aviance

Summation

• Applications are hereby invited from suitably qualified candidates to fill the position of Passenger Service Officer.

Qualification and Experience

• A minimum of BSC/ HND in any discipline.
• Good communications skills
• Must be under 27 years of age

Key Responsibilities

• Analyzing flights in pre-flight briefs
• Receiving briefs from flight coordinators based on editing of flights
• Setting of check-in counters in preparation for arrival of passenger
• Check in of passengers by scrutinizing the travel documents, using the airlines checking-in systems
• Asking of necessary security questions from passengers regarding their baggage
• Facilitating weighing of passengers’ baggage
• Directing passengers on boarding procedures
• Attending to any inquiries from passengers
• Meeting flights on arrival to welcome passengers and give the necessary directions and assistance
• Attending the required training programmes organized by the airlines
• Ensuring that excess baggage fees are collected by client airlines.