Area Manager at Adexen

Job Reference: 1152

Company
Our client is a large provider of work place solutions.

Job description

• Responsible for growing the overall profit performance (EBIT) across a number of centres, whilst maintaining and improving customer service (NPS).
• Hire and manage world class teams within their cluster centres to help deliver these objectives.
• Responsible for new sales with prospective customers and will present the best range of options to suit that customer’s needs converting sales for their cluster.
• Profit (EBIT) and Customer service (NPS) improvement
• Hiring and motivating great talent measured by employee net promoter score (ENPS)
• Deliver brilliant tours as per the companys’ Required Standards hitting revenue targets
• Touring customers to show the range of options available to suit their needs and closing the sale where possible
• Manage by visiting centres (Visit Customers, Ensure centres look great, Ensure inventory is maximized)
• Managing cluster performance: EBIT, NPS, ENPS
• Business review planning of the centres monthly
• Managing Community Managers (SCSRs) in each centre, including training and recruitment
• Dealing with escalated customer requests/issues
• Hold Networking events

Expectations

• First degree in a relevant social science course.
• Previous experience of managing P&L
• Direct Sales experience in Abuja of not less than 5-7 years with demonstrated/verifiable business success
• Sales experience with reputable international/local employers from one of the following industries: FMCG, Car Leasing, Transport & Logistics, Insurance
• Minimum 3 years previous experience selling products or service solutions through direct sales within a business-to-business sales environment.
• Experienced at presenting to groups of prospects.
• Experience of delivering excellent customer service in multiple locations through leadership and implementation of company standards
• Professional and clear communication skills coupled with the ability to network at a high level and build strong business relationships.
• Comfortable making decisions, evaluating options and considering consequences.
• Strong organisational skills, including the ability to prioritise, multi-task, delegate and work effectively with minimal supervision.Proven objection handling, prospecting and negotiation skills.
• Commercial/ results driven

Offer

Attractive Package