Relationship Officer at Loyalty Solutions Limited

EXPERIENCE: 0-3 YEARS

QUALIFICATION: A University degree or its equivalent
 
ESSENTIAL ATTRIBUTES:

-  Fluency in English language
-  Must be proficient in the use of Microsoft Office tools
-  Pleasant personality
-  Must have the ability to multitask while being versatile
-  Ability to Pay attention to details,
-  Problem solver
-  Should be Courteous
-  Ability to relate with and maintain both new and existing company clients i.e. individual/corporate, while also sourcing for new ones when required.
-  Persons with no prior experience (entry level) can also apply.

JOB ROLE:

-    Acquire new merchant sign-ups to meet client needs and specifications
-    Manage, train and setup merchant partner locations
-    Create and retain customer loyalty and preference by establishing rapport with the client
-    Oversee the resolution of customer concerns and facilitating the delivery of smooth services to the client
-    Relationship Management of existing Corporate/individual clients effectively to facilitate client retention
-    Carry out periodic calls and visits to merchant partners and their location to ensure proper service delivery   
-    Work closely with Marketing and other departments to meet Client needs
-    Generate monthly and periodic reports of each client being managed