Human Resources Manager at S&S Hotels and Suites

Job Description

• Coordinate policies regarding human resources activities, such as recruitment, compensation, benefits, training, employee relations, and performance management.
• Process, verify, and maintain documentation relating to personnel activities such as staffing, recruitment, training, grievances, performance evaluations, and Classifications.
• Interpret and provide guidance and instruction to the office team on HR processes, policies, workflow, and work unit priorities.
• Provide employees with information about policies, job duties, working conditions, wages and opportunities for promotion and employee benefits.
• Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
• Analyze training needs to design employee development, language training and health and safety programs.
• Serve as a link between management and employees by handling questions, interpreting and administering contracts, and helping to resolve work related problems.
• Conduct exit interviews to identify reasons for employee termination.
• When needed, contract with vendors to provide employee services, such as background verification, health and life insurance, and transportation.
• Assist the office team with understanding and using the Performance Evaluation System.
• Provide oversight to the work performed by the driver and cleaner and ensure their duties are carried out in a timely and efficient manner.
• Mediate conflict, grievances, and harassment cases.
• In consultation with the Human Resources & Administration Manager, will make decisions on HR issues.
• Perform other duties, as assigned.

Qualifications

• University degree in Human Resources Management, Business Administration, or related field is required.
• Three years minimum of HR experience in a high volume, complex environment is required.
• Experience in sourcing, recruiting, and interviewing professional and management candidates is required.
• Experience in developing and implementing programs across complex organizations with software and systems related to sourcing and management of candidates is required.
• Good communication and interpersonal skills is required.
• Considerable knowledge of local employment law is a plus.
• Proficient at using Microsoft office software: MS Word, Excel, PowerPoint, Outlook, etc.
• Excellent record keeping and documentation skills are required.
• Experience of working in a conflict environment is a plus.
• Written and spoken fluency in English is required.
• Fluency in one or more of the local state languages in the North Eastern part of Nigeria.