Sales Supervisor at Hamilton Lloyd and Associates

Job Summary:
The Sales Supervisor is to assist the Sales Manager in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives.

Responsibilities:

• Assist the Sales Manager in formulating and implementing the sales strategies.
• Assist in generating sales opportunities by identifying appropriate business targets. (both Local Purchase Order (LPO) and Retail Bulk Sales)
• Assist the Sales Manager in providing a Professional and excellent level of Customer service with existing and new customers.
• Supervises and coordinates the daily activities of the Sales Representatives.
• Assists the Sales Manager by completing all assigned duties.
• Handles customer issues and communicates escalated issues to the Sales Manager.
• Recommends changes to current sales techniques or procedures based on team performance and new selling techniques. 
• Generating sales reports for management decision.
• Makes sure all sales employees adhere to company policies and procedures.
• Delivers positive feedback, employee rewards and customer recognitions programs to employees.
• Monitors calls, provides feedback to Sales Representatives and assists them on sales % and quality assurance goals.
• Conducts appraisals for Sales Representatives.
• Serves as a link between management and employees by handling questions, interpreting policies, and helping resolve work-related problems.

Core Competences:

The candidate must have proficient knowledge, skills and abilities in the following areas:

• Proven success in sales ability and demonstrable full knowledge of the sales process.
• Proven knowledge of and experience in sales of oil and gas products.
• Confident.
• Good negotiating skills and ability to ‘close the deal’.
• Capable of hands on problem-solving, with ability to generate ideas and solutions.
• Ability to work in intimate and transparent collaboration with the project and technical teams.
• Strong communication skills in all forms including written, oral, email, telephone, and presentation.
• Strong client management skills and ability to keep promises.
• A positive and determined approach to researching and analysing new business opportunities.
• Ability to use own initiative and pay close attention to detail.
• Ability to cope with competing demands and to prioritise tasks.
• Excellent organisational and time management skills.
• A positive attitude to dealing with people.
• Capable of working independently, and having responsibility as an individual.
• Good leadership skills.

Minimum Qualifications and Experience

• Minimum of HND/B.Sc degree in any relevant course
• Minimum Five (5) years Sales/Commercial experience.