CUSTOMER RELATIONSHIP MANAGER at Stresert Services Limited

(Job Ref: CRM)

Our client is into Cement manufacturing and concrete mix production.

Qualification

• B. Sc in any Social Science course
• 7 Years experience in Customer Service Management
• At least 3 years leading a Call Centre Operations

Competency Requirements

• In-depth knowledge of customer service policies and practices
• Proficiency in CRM system MS Office applications
• Thinking analytical problem solving skills
• Active listening skills and high stress tolerance level
• Strong leadership capabilities
• Organising, planning, and negotiation skills
• Interpersonal skill

Qualified Customer Relationship applicants with required years of experience should forward CVs to ‘recruitment@stresertservices.com’ using ‘CRM’ as subject of mail before 25th February, 2016. Candidates who meet the qualifications listed above will be invited for interviews.