Fulfillment Manager at GE - General Electric

Role Summary/Purpose    
The Fulfillment Manager will be responsible for the on-time delivery of multiple, simultaneous orders to GE’s Pressure Controls customers throughout the Sub-Saharan region; he or she will be the primary execution interface between the Customer and GE O&G Pressure Control. Additionally, the Delivery Manager will be responsible for managing the work of sub-contractors and 3rd party vendors throughout the region.

Essential Responsibilities    
• Achieve financial and operational targets for regional orders and / or customers
• Manage project deliverables in line with the project execution plan
• Cover all disciplines within the order-to-remittance (OTR) process, including: logistics, financial, contractual, and legal relations with the customer
• Make effective use of allocated resources to achieve successful delivery and execution
• Provide execution leadership throughout the region to ensure financial and contractual execution through established company procedures
• Participate in hand-off for project execution; monitor and report on all regional orders after hand-off
• Manage the activities of supporting organizations to ensure that technical and business problems are resolved in the balanced interest of GE and the customer
• Work closely with Customer Project Leads/Engineers to ensure the delivered equipment meets customer requirements and expectations
• Estimate budgets and track costs of projects, and be accountable for meeting project / order budget targets
• Resolve cross-functional issues at project level across (GE and Customer)
• Ensure detailed project planning and control including: developing and maintaining a detailed project plan, development of a detailed Level IV Schedule including Progress Monitoring/Earned Value Management
• Create and update detailed weekly reports to include Schedule Updates, Safety Records, Cost Breakdown, Procurement, Logistics, Storage, Production, Quality and Documentation
• Provide regular updates to project / order owners and customers
• Participate in negotiations with Customers and Functions in order to ensure full compliance with contract commitments and commercial risk assessment
• Prepare change orders and ensure timely approvals of change order POs
• Scout opportunities within the region, informing the Sales Manager of possible opportunities
• Work with the Commercial Team to ensure that Price List and regional Frame Agreements are kept up to date
• Drive EHS (Environment, Health & Safety) compliance and safety behaviors
• Manage project scope and Management of Change, escalating issues where necessary.
• Coordination of Technical Queries/Deviation
• Ensure lessons learned are disseminated throughout the region and business.
• Support project proposal development including scope definition, configuration, implementation, tracking and control of projects
• Lead multi-disciplinary project team including providing coaching and technical direction to meet project deliverables
• Work closely with other internal disciplines including Engineering, Production and Sourcing

Qualifications/Requirements    
- Bachelor’s degree from an accredited university, with a minimum of 10 years of experience in similar roles
- Minimum 2 years of Project Management experience or 3 years of experience in customer logistics, sales, or support operations within the 10 years experience
- Ability to travel throughout the SSA region on short notice (<48 hours) for long duration up to 50%)
- A valid NYSC discharge or exemption certificate will be required (please indicate clearly on your resume)
- Must have valid authorization to work full-time without any restriction in Nigeria

Desired Characteristics    
- Proven leadership abilities
- Demonstrated technical, analytical and problem solving skills
- Graduate of OMLP or other leadership program
- Proven ability to work and build relationships with cross-functional teams
- Strong oral and written communication skills
- Strong interpersonal skills and ability to interact with senior management
- Self-motivated and high energy; results oriented
- Six Sigma Green Belt certification
- Completion of GE training program (such as JOLP, PMLP, OMLP, EED)
- PC proficiency (Excel, Power Point, Word, and Access)