BUSINESS DEVELOPMENT MANAGER at Global Profilers

Responsibilities:

This role is responsible for driving business in French-speaking West Africa. The role is commercial although it covers all aspects of our projects, from business analysis, presentation, proposal, supervision of solution design, architecture, implementation and project management until completion and successful delivery as well as supervision of post-implementation support. A successful fulfilment of these responsibilities will lead to a leadership role managing our commercial activities in French Speaking West Africa.

Responsibilities :

• Understanding customers diverse, specific business needs and applying product knowledge to meet those needs.
• Presenting and demonstrating solutions to technical and business decision makers in the industry as well as government officials at the highest level.
• Identifying and developing new business through networking, courtesy and follow-up calls.
• Developing effective sales plans using sales methodology.
• Ensuring quality of service by developing a thorough and detailed knowledge of technical specifications and other features of systems and processes, and then documenting them.
• Preparing and delivering customer presentations and demonstrations of the software, articulately and confidently.
• Marketing and promoting a portfolio of products by writing and designing sales literature and through attending industry events.
• Maintaining awareness and keeping abreast of constantly changing software and hardware systems and peripherals.
• Providing technical advice to customers on all aspects of the installation and use of computer systems and networks, both before and after the sale.
• Advising on software features and how they can be applied to assist in a variety of contexts.
• Meeting sales targets set by managers and contributing to team targets.
• Meeting sales targets set by managers and contributing to team targets.
• Networking with existing customers in order to maintain links and promote additional products and upgrades.
• Responding to tender documents, writing proposals, reports and supporting literature.
• Managing your own diary in order to organize and prioritize daily and weekly goals.
• Contributing to team or progress meetings and updating Management.
• Identifying opportunities across the industries covered and prioritizing among them to achieve best results.
• Responsible for solution implementation from project initiation to delivery, ensuring project milestones and timelines are met and the project is delivered on time, on budget and to the client satisfaction.
• Overseeing customer training and after sales support, software upgrades and post implementation customer satisfaction.

Qualification and Experience:

• Candidates must have a good understanding of the software industry, customers, and technology.
• Candidates must have deep understanding of customers’ and partners’ business and IT environment, and have demonstrated skills creating architecture and deploying technology to solve business problems.
• Candidates must have at least 5 years of successful work experience as business analyst, presales or sales professional in an IT company and/or a proven ability to generate software business in French-speaking West Africa.

Skills Required 

• Fluent in French and English.
• Good knowledge of public administration (central and local government) processes and developments (including e-government), needs and opportunities.
• Good knowledge of vertical core business software solutions in financial services and commercial sector.
• Independent research and analysis on , its products and services and our potential customers’ needs.
• Excellent demonstrations and Presentation skills.
• Good pre-sales experience.
• Ability to identify business opportunities and propose solutions that add value to our customers.
• Solid Territory Management and Account planning skills.
•  Ability to identify potential customers(customer acquisition management) and retain them as esteemed  clients.
• Leadership skills and ability to work within a local and virtual team.
• Experience in working with local technology companies as business partners (partner management).
•  Ability to work under pressure, to multitask, to focus and to deliver results.

Qualifications

• Must have a university degree or equivalent – a degree in Computer Science or Engineering is a plus.
• Project Management certifications and/or business process skills are a plus.