FRONT OFFICE EXECUTIVE at Stresert Services Limited

Job Summary:

The ideal candidate will act as the first point of contact on behalf of the company; Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitors’ arrival; Maintains security and telecommunications system.

Detailed Job Duties:

• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and departmental directories; giving instructions.
• Maintains telecommunication system by following manufacturer’s instructions for house phone and console operation.
• Maintains safe and clean reception area by complying with procedures, rules, and regulations.
• Schedule and maintain appointments diary.
• Coordinate incoming and outgoing mails, packages, and deliveries.
• Supply information regarding the organization, products, services and policies to clients on enquiry.
• Deals with compliant tactfully, calmly and politely
• Reports and document issues for resolutions.
• Other important functions are Supervisor support, office harmony, crisis handling, office morale, customer service.
• Any other duty as assigned from time to time.

Desired Qualities:

The Idle candidate should have superior organizational skills, be self-motivated, resourceful, detail-oriented, and energetic. Must be a team player and have outstanding writing, editing, data entry and proofreading skills.

Excellent communication and interpersonal skills, and the ability to prioritize and handle multiple client/project queries at a time, are essential.

Qualification, Skills & Other Requirements:

• Graduate

• Must have at least 2 – 3 years front office experience.

• Must possess Telephony Skills, Good Verbal Communication, Multitasking Skills, Good Administrative Skills, Microsoft Office Skills and Listening Skills. Professionalism, Customer Focus, Organising, Informing, and Pressure Handling abilities are very essential.

• Candidate is also expected to be aware of the roles of other office employees for smooth referrals on enquire.