ITO Project Director at Huawei Technologies Co. Ltd.

Job description

1. Accountable and Owner of the Account’s P/L
2. Over-all lead to ensure that Huawei will meet all contractual agreements.
3. Mentoring and coaching on all direct reports.
4. Provide senior counseling support to VP of Sales and Marketing in the WECA region.
5. Owner on all communication with customer C-level executives.
6. Accountable for establishing and managing foundations and capabilities for effective, sustainable service delivery across the region, covering: operations/processes, human resources, financials across the following functional areas: pursuit support, transition management, ongoing delivery, offering / delivery / technology management
7. Accountable for planning and delivery of projects/deals to plan

Desired Skills and Experience

1. 20 years Cross-functional understanding/experience of service delivery in an outsourcing context – i.e., understanding of finance, HR, sales, implementation, operations, etc. and how they work together.
2. Proven track record and demonstrate successful in IT Outsourcing management and operations experience.
3. Proven track record on C-level communication.
4. Strong operational management skills - min 10 years of work experience in service environment, preferably in an outsourcing context, with experience setting up and running regional operations (such as helpdesk, delivery centers)
5. Experience leading/working in regional/global teams
6. Strong leadership skills – high level of drive, initiative; assertive; good communication skills – across all levels
7. Strong analytical and problem solving skills
8. Experience in, and ability to bridge, strategy and operations
9. Experience and knowledge in delivering ICT services and right spectrum of outsourcing offerings.
10. Experience in Matrix organization.
11. Exceptional ability to motivate and recognize people skills