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General Electric (GE) is an American multinational conglomerate corporation incorporated in New York and headquartered in Fairfield, Connecticut. The company operates through the following segments: Energy [2013 inactive], Technology Infrastructure, Capital Finance as well as Consumer and Industrial. In 2011, GE ranked among the Fortune 500 as the 26th-la...
Role Summary/Purpose
The OTR Project Management Coordinator ensures Order entry Quality and Integrity.
Essential Responsibilities
• Plan and pro-actively manage the entire process of fulfilling a customer contract from Order Entry to Collection to ensure that customer requirements are met. • Establish and maintain communication with the appropriate individuals throughout the process (OTR Regional Mgr, Install Specialist, OTR Logistics, Installation coordinator, application coordinator, Finance, 6 Sigma...). • Order Entry and backlog quality. Implement changes as required for each project followed. Optimize Sales transfers. • Monitor the Customer Plan versus actual to pro-actively reduce Span in the Customer Order Fulfillment grounded on SCOT optimization. • Ensure orders validation, compliance and approvals before Order Entry. • Confirms customer requested date and Plan. The Backlog management • Own and update timely key dates using local operating mechanisms and reports. • Reviews Weekly Business Sales. • Set up contract review with Finance/OTR Regional Manager. • Daily follow up of customer credit documentation and inventory. • Give shipping and billing instructions in accordance with contracts terms and conditions. • Follow shipment, installation, application via reports. • Follow up on collections issues due to OTR. • Provide root cause on defect analysis. • Monitor and coordinate daily logistics traffic from warehouses.
Qualifications/Requirements
• Business/Logistic degree. • 3 to 5 years experience in project management or order management. • Fluent English. • Customer Satisfaction Oriented. • Team player. • Lead. • Committed to deliver. • Ability to use Systems and work in a matrix environment. • Good Understanding of the OTR process. • Proficient at understanding how the Order Configuration process works ( Cobra). • Proficient at understanding how the Order Entry and approval processes work through Cobra and the PjM Tool. • Ability to keep contract moving forward. • Good Product knowledge. • Excellent Verbal and written communication. • Green Belt trained. • ISO knowledge. Preferred Qualifications • Project Management. • Transportation & Customs. • Cobra, eOM, Oracle, Cognos, Active backlog tool.
Interested and suitably qualified candidates should click here to apply online.
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