Advisor, Ethics Management at MTN Nigeria

Job Description

• Assist in coordinating all ethics management activities and elicit employees’ and other stakeholders’ commitment to ethicalbehaviors.
• Advise Line Management on possible financial impact across all divisions of regulatory/statutory developments and trendswhile highlighting potential revenue generation/cost-saving opportunities.
• Assist in communicating corporate ethics statements, policies, codes and supporting documentation.
• Maintain up-to-date knowledge of ethicsmanagement requirements and related legal benchmarks from federal and statelaws.
• Assist in the reviews of corporate policies, identify gaps and recommend for.
• Assist in implementation of procedures for resolution of ethical conflicts, complaints, allegations, breaches etc.
• Assist in coordinating annual Ethics week, Global Ethics Day and related activities to drive integration of corporateethics messages across the business.
• Disseminate corporate ethics statements, ethictips, policies and supporting publications.
• Influence staff to change their mindset andbehaviors and demonstrate integrity to achieve positive results in the interestof the business.
• Ensure customers queries are handledappropriately and in compliance to the MTNN ethical framework.
• Assist in coordinating day-to-day efforts toembed ethical culture including ethics communication, offering ethical guidanceand advice and the implementation of effective, proactive, quality processesthat will positively enhance customer satisfactions.
• Ensure there is value created through effectivestakeholder management.
• Develop and maintain good working relationshipswith internal and external clients within MTN Nigeria
• Continuously seek personal and professional developmentto properly handle the challenges of a fast paced changing environment.

Job Condition:

• Normal MTNN working conditions
• May be required to work extended hours

Experience & Training
Education:

• First degree in Social Sciences or related discipline
• Fluent in English

Experience:

• 3 - 7 years’ experience in an area of specialization; with experience working with others
• Demonstrable knowledge of best practice ethics and governance frameworks, methodologies and emerging practice, risk assessments in the context of the Nigerian and global telecommunications industry.
• Effective stakeholder relationship management experience in a telecoms regulatory environment
• Experience in policy governance and development of ethics related programs.
• Strong and  effective business communication (verbal and writing skills)
• Strong knowledge of internal controls is an added advantage.

Minimum Qualification

• BSc or HND