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  • Posted: Jan 20, 2020
    Deadline: Feb 14, 2020

  • Read more about this company

    Waiter / Waitress

    Job Description

    • We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.
    • The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.
    • Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.
    • He/She may require working in shifts and/or occasionally during weekends and holidays.
    • Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.


    • Add garnishes to food.
    • Arrange tables or dining areas.
    • Assist customers with seating arrangements
    • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
    • Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
    • Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
    • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
    • Clean food preparation areas, facilities, service areas or equipment.
    • Clean tables or counters after patrons have finished dining.
    • Collect dirty dishes or other tableware.
    • Collect payments from customers.
    • Communicate dining or order details to kitchen personnel.
    • Communicate with customers to resolve complaints or ensure satisfaction.
    • Cook foods.
    • Describe and recommend wines to customers.
    • Enforce rules or regulations.
    • Escort customers to their tables.
    • Explain how various menu items are prepared, describing ingredients and cooking methods.
    • Fill salt, pepper, sugar, cream, condiment, and napkin containers.
    • Garnish and decorate dishes in preparation for serving.
    • Inform customers of daily specials.
    • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
    • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
    • Prepare checks that itemize and total meal costs and sales taxes.
    • Prepare foods for cooking or serving.
    • Prepare hot or cold beverages
    • Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
    • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
    • Present food or beverage information or menus to customers.
    • Present menus to patrons and answer questions about menu items, making recommendations upon request.
    • Process customer bills or payments and general information or assistance.
    • Provide guests with information about local areas, including giving directions.
    • Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
    • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
    • Schedule dining reservations.
    • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
    • Stock service areas with supplies such as coffee, food, tableware, and linens or dining areas with food or supplies..
    • Take orders from patrons for food or beverages.
    • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.


    • Proven work experience as a Waiter or Waitress
    • Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
    • Basic math skills
    • Attentiveness and patience for customers
    • Excellent presentation skills
    • Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
    • Active listening and effective communication skills
    • Team spirit
    • Flexibility to work in shifts
    • OND / HND / BSC
    • Must have worked in reputable hotels and must have knowledge of making cocktails.

    Method of Application

    Interested and qualified candidates should send their CV to: using the Job Title as the subject of the mail.

    Note: Only shortlisted candidate will be contacted.

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