Waiter / Waitress at BlueSlip

Job Description

• We are looking for a skilled Waiter or Waitress to take orders and deliver food and beverages to our customers.
• The right Waiter/Waitress uplifts the dining experience for customers. We are looking for someone who will have the patience, personality and perseverance to thrive in this role.
• Waiter/Waitress responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties and collecting the bill. If you are able to perform well in fast-paced environments, we’d like to meet you. To be a successful Waiter or Waitress, you should be polite with our customers and make sure they enjoy their meals. You should also be a team player and be able to effectively communicate with our Kitchen Staff to make sure orders are accurate and delivered promptly.
• He/She may require working in shifts and/or occasionally during weekends and holidays.
• Ultimately, it is the duty of our Waiters/Waitresses to provide an excellent overall dining experience for our guests.

Responsibilities

• Add garnishes to food.
• Arrange tables or dining areas.
• Assist customers with seating arrangements
• Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
• Bring wine selections to tables with appropriate glasses, and pour the wines for customers.
• Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
• Clean food preparation areas, facilities, service areas or equipment.
• Clean tables or counters after patrons have finished dining.
• Collect dirty dishes or other tableware.
• Collect payments from customers.
• Communicate dining or order details to kitchen personnel.
• Communicate with customers to resolve complaints or ensure satisfaction.
• Cook foods.
• Describe and recommend wines to customers.
• Enforce rules or regulations.
• Escort customers to their tables.
• Explain how various menu items are prepared, describing ingredients and cooking methods.
• Fill salt, pepper, sugar, cream, condiment, and napkin containers.
• Garnish and decorate dishes in preparation for serving.
• Inform customers of daily specials.
• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
• Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
• Prepare checks that itemize and total meal costs and sales taxes.
• Prepare foods for cooking or serving.
• Prepare hot or cold beverages
• Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
• Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
• Present food or beverage information or menus to customers.
• Present menus to patrons and answer questions about menu items, making recommendations upon request.
• Process customer bills or payments and general information or assistance.
• Provide guests with information about local areas, including giving directions.
• Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
• Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
• Schedule dining reservations.
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• Stock service areas with supplies such as coffee, food, tableware, and linens or dining areas with food or supplies..
• Take orders from patrons for food or beverages.
• Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

Requirements

• Proven work experience as a Waiter or Waitress
• Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
• Basic math skills
• Attentiveness and patience for customers
• Excellent presentation skills
• Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
• Active listening and effective communication skills
• Team spirit
• Flexibility to work in shifts
• OND / HND / BSC
• Must have worked in reputable hotels and must have knowledge of making cocktails.