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  • Posted: Dec 3, 2019
    Deadline: Dec 31, 2019
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    LORACHE LIMITED is a marketing management, Human Capital development and Business Process & Strategist consultancy outfit, registered with Company & Allied Commission (CAC) of Nigeria to perform such businesses. LORACHE deals in sales and marketing consultancy and training organisation working across multiple industries, including the consumer goo...
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    Billing Specialist (Application Software)


    Employment Type: Permanent Job, Full Time
    Functional Area: IT Software - Application Programming, Operations & Maintenance Role
    Category: Operations, Automation , Telecom Billing Domain

    Job Description

    • Billing - Support - Engineer - Telecom Billing application support (Telecom BSS/OSS, KYC, Enterprise Billing Solutions, IT Applications)
    • Technical Expertise & Hands on sound knowledge to do Unix/Shell Scripting and MySQL/ORACLE query writing - Working experience on Rating, Billing, Invoicing, 4G LTE, broadband services, FTH, WTTH.
    • Provide end to end L2/L3 support for billing application modules (Billing Platform for 4G LTE platform and VoLTE)
    • Support changes carried out by interface applications like CRM, Provisioning, PCRF, OCS and Reporting. - Provide support to Customer Operations team, Internal Users, Revenue Assurance and Business needs
    • Analysis of Events / Renewals/ Service/System in error, provide work around solutions
    • Overall knowledge of the E2Eapplication, systems & solution for their application suite.
    • Technical specialist for resolving all complex & critical application issues/ challenges faced by the team.
    • Accountable for meeting & improving SLA & KPIs for their application suite.
    • Responsible for driving down the incidents, problem, trouble tickets, service request trends, configurations, Automations, Small Development, backend fixes.
    • Support on work allocation (shifts, rotas)
    • Expert in Operational criticality like Backup & restoration, Fraud handling, Revenue sensitive operations.

    Requirements

    • Qualification: Graduate/Post Graduate.
    • Experience: Minimum 4-6 Years of experience in Telecom Billing and Strong in handling backend systems.
    • Key Skills: Unix / Shell Scripting / SQL / My SQL/ORACLE.

    Method of Application


    Interested and qualified candidates should forward their CV to: lorachevacancy@gmail.com using the Position as subject of the email.

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