Utility Nurse at United Healthcare International

Location: Benue

Job Responsibilities

• Handling clients inquiries through telephone and email to ensure effective management and resolution of client’s complain using available resources
• Provide Clients with product and service information -update existing client information
• Document all calls and other information according to standard operating procedures.
• Organize and Perform provider visitation and effective utilization tracking

Required Qualification, Experience and Skills

• B.Sc. Nursing and Registered RN/RM
• 1-3 Years working experience preferably in HMO
• Knowledge and experience of customer service management
• In depth knowledge of the Health Insurance
• Working knowledge of the Microsoft Office suite
• Ability to understand and speak the local language fluently will be an added advantage.