Sales & Marketing Manager, West Africa at Protege Professionals

Location: Onna, Uyo-Akwa Ibom

Job Summary

• We are looking for a Sales & Marketing Manager (WA) who will develop, grow and lead the West African business during the coming years, which are expected to deliver highly profitable growth.
• The position is based in Nigeria. The successful candidate will become an integral part of the sales and marketing team, and report directly to the Managing Director/ CEO.

Job Description & Responsibilities
Business Development:

• Responsibility for sales and marketing in Process Systems Product Area Industrial Processing (IP).
• Sales to major customers and maintain important and sustainable relationship with key stakeholders like Service Organisation, Sales agents network, HMOs etc
• Identify and develop modern trade businesses in the area of responsibility.
• Prospect new customers and investigate who have stopped buying
• Develop existing customers to their full potential for all valid products.
• Actively promote new products.
• Secure professional processing of inquiries, orders and complaints.
• Follow up offers, negotiate and get orders in accordance with the value based selling concept.
• Customers’ quotation up to N150m per month.

Partnership Management:

• Maintain and develop the relationship with customers through regular contacts and visits and other specific promotional activities.
• Know the needs of prospective and existing customers, maximise their satisfaction, anticipate their requirements, and be a driving force of the innovation process of our customers.
• Keep all information of customers and suppliers updated in corresponding systems following internal guidelines.
• Follow up on credit limits and overdue.
• Develop Strategy to Grow Brand in West Africa:
• Collect and report market intelligence concerning e.g. price levels, competitor activities, market trends, etc.
• Prepare customer events.
• Participate in selected exhibitions and fairs based on directives from the Managing Director.
• 30-50% travel time envisaged with this job after the initial market research during 6months 1year.

Be a Team Builder and contributor to JSM Brand:

• It is furthermore expected that the Sales Manager will promote the company at every opportunity, enhancing its profile in the market place.
• Work as an effective team member within the company as a whole, especially within the sales area team, thereby optimising communication and eliminating scope for error and misunderstanding.
• At all times take a pro-active approach to selling, actively chasing business and pursuing inquiries and leads on behalf of the company.
• Constantly improve own technical knowledge.
• Be willing to adopt new ways of working and to pursue learning and development programs upon request.
• Deputizing colleagues (inside as well as on the field).

Qualification & Requirements

• University Degree BSc or Master’s degree (Sales and Marketing related field).
• Knowledge in business economies of major West African countries like Nigeria, Ghana, Togo, etc.
• Written and spoken English and little knowledge of French.
• A keen interest for people taste for, and skills in interpersonal contact (contact with the new prospects, regular exchanges with the firm Partners and the marketing team, with the press…).
• Self-motivated and independent.
• Excellent sense of client service target, process and action oriented, with a good understanding of customer priorities.
• Proactivity, autonomy and sense of initiative.
• Sense of confidentiality.
• A desire to succeed with a sales mission.
• A “hunting spirit” i.e. a desire to trace new business despite problems and resistance.
• Substantial knowledge of the PC and related computer programs: Visio, Outlook.
• Knowledge and experience from roles within sales and marketing.