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  • Posted: Sep 18, 2019
    Deadline: Sep 20, 2019
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    Royal hospital was established in 1973, it is one of the first ever private hospitals in Enugu state and has a rich history of care to many residents of the Eastern Nigeria and beyond. It is situated in the prestigious G.R.A at the heart of Enugu on a hill overlooking the state secretariat, close to the Banking and business zones of Enugu city. Founder...
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    Receptionist/Front Desk Officer

    Responsibilities and Attributes

    • Assisting with administrative tasks
    • Receives the guest and answers questions in person by telephone
    • Provide client support services in accurate and timely fashion.
    • Maintain high level of professionalism and competence in every client interaction.
    • Build positive and productive relationships with clients.
    • Make frequent client calls and visits to strengthen client relationships.
    • Analyze and resolve service issues promptly.
    • Inform management about complex client issues and resolutions.
    • Maintain client focused working environment for team.
    • Work in compliance with company policies and procedures.
    • Identify and develop new business opportunities with client contacts.
    • Responds to inquiries and refers when necessary to the appropriate official or department.
    • Prepares outgoing mail, sorts and distributes incoming mails.
    • Utilize effective problem solving and time management skills in client service operations.
    • Assist in risk assessment and mitigation activities.
    • Develop process improvements to enhance service efficiency and effectiveness.

    Requirements
    Candidate must possess the following:

    • Minimum of OND/HND in any discipline.
    • Must be computer literate
    • Must be proficient in typing
    • Must have good communication and interpersonal skills
    • Previous experience in a Secretarial position is an added advantage.

    Remuneration
    Very attractive, highly competitive and negotiable.

    Method of Application

    Candidates should send their Applications with a detailed Resume and three verifiable references, attaching all credentials and Birth Certificates or Statutory Declaration of Age to: royalhospitalenugu1@gmail.com with the "Job title" as subject of the email.

    Note: Short listed candidates will be invited for interview.

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